Oliveira, Cidália

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Cidália Oliveira


Colaboradora externa. Investigadora do REMIT.

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REMIT – Research on Economics, Management and Information Technologies
Centro de investigação que que tem como objetivo principal produzir e disseminar conhecimento teórico e aplicado que possibilite uma maior compreensão das dinâmicas e tendências económicas, empresariais, territoriais e tecnológicas do mundo contemporâneo e dos seus efeitos socioeconómicos. O REMIT adota uma perspetiva multidisciplinar que integra vários domínios científicos: Economia e Gestão; Ciências e Tecnologia; Turismo, Património e Cultura. Founded in 2017, REMIT – Research on Economics, Management and Information Technologies is a research unit of Portucalense University. Based on a multidisciplinary and interdisciplinary perspective it aims at responding to social challenges through a holistic approach involving a wide range of scientific fields such as Economics, Management, Science, Technology, Tourism, Heritage and Culture. Grounded on the production of advanced scientific knowledge, REMIT has a special focus on its application to the resolution of real issues and challenges, having as strategic orientations: - the understanding of local, national and international environment; - the development of activities oriented to professional practice, namely in the business world.

Resultados da pesquisa

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  • PublicaçãoAcesso Aberto
    Entrepreneur’s strategy leveraged and monitored by the interrelation of ERP and BSC
    2024-06-16 - Oliveira, Cidália; Pereira, Márcio; Rodrigues, Margarida; Silva, Rui
    Nowadays business operates in a turbulent environment, demanding quality products at low cost in short delivery times. Bearing this in mind, entrepreneurs devote special attention to define strategies, monitor entrepreneurial indicators and recruiting qualified employees. In this sense, organizations need to rely on an efficient measurement system with vast and complex information. Considering this need, the Balanced Scorecard (BSC) embraces a short-, medium- and long-term time horizon and guides entrepreneurs in the measurement of their Key Performance Indicators (KPI), as acknowledged by the well-known company like Apple, which is using BSC for planning and performance measurement. Furthermore, as the KPIs need to reflect organisational performance, the interconnection of BSC with SAP Enterprise Resource Planning (ERP) is considered of benefit. By means of this interlinkage, performance is monitored in an integrated way, as the flow of material and information of the whole chain is integrated and interlinked via ERP. Stressing out that several BSC implementations have failed, this research, intends to detail how ERP implementation can leverage the BSC’s features, namely to monitor entrepreneur’s strategy. As several studies have focused their attention in an isolated way and several BSC implementations failed, this research sheds light on entrepreneur’s strategy leveraged and monitored by the interrelation of ERP and BSC.