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Development of risk management plan during a global pandemic: The case of Simplesmente ... Vinho
2025-01-07 - Gudovic, Nikola; Braga, José Luís; Mota , Catarina; Borges, Isabel
The outbreak of the SARS-CoV-2 coronavirus pandemic has had a severe impact on people's ability to move around in space. The index of consumer confidence also suffered a serious setback during the health crisis. As the pandemic showed the first signs of giving way to increased vaccination, the planning and organisation of events became increasingly common. Nevertheless, new waves of the coronavirus, constant changes in government guidelines, World Health Organization recommendations and many other factors meant that event organisers had not just one, but several plans for running their events. From initial online and virtual experiences to hybrid models, that became more standard, to modified and redefined face-to-face events, the industry emerged with new creative impetus to reinvigorate itself. The main aim of this paper is to show how the process of planning, developing and running an event during the COVID-19 pandemic took place. The focus will be on the risk management plan and the measures taken to ensure the safety of all participants. Simplesmente Vinho is an event that could transform itself and defy the circumstances of the pandemic to the extent that it was able to have another successful year in 2021.
Wearable solutions using physiological signals for stress monitoring on individuals with Autism Spectrum Disorder (ASD): A systematic literature review
2024-12-20 - Cano, Sandra; Cubillos, Claudio; Alfaro, Rodrigo; Romo, Andrés; García, Matías; Moreira, Fernando
Some previous studies have focused on using physiological signals to detect stress in individuals with ASD through wearable devices, yet few have focused on how to design such solutions. Wearable technology may be a valuable tool to aid parents and caregivers in monitoring the emotional states of individuals with ASD who are at high risk of experiencing very stressful situations. However, effective wearable devices for individuals with ASD may need to differ from solutions for those without ASD. People with ASD often have sensory sensitivity and may, therefore, not tolerate certain types of accessories and experience discomfort when using them. We used the Scopus, PubMed, WoS, and IEEE-Xplore databases to search for studies published from 2014 to 2024 to answer four research questions related to wearable solutions for individuals with ASD, physiological parameters, and techniques/processes used for stress detection. Our review found 31 articles; not all studies considered individuals with ASD, and some were beyond the scope of this review. Most of the studies reviewed are based on cardiac activity for stress monitoring using photoplethysmography (PPG) and electrocardiography (ECG). However, limitations include small sample sizes, variability in study conditions, and the need for customization in stress detection algorithms. In addition, there is a need to customize the stress threshold due to the device’s high individual variability and sensitivity. The potential of wearable solutions for stress monitoring in ASD is evident, but challenges include the need for user-friendly and unobtrusive designs and integrating these technologies into comprehensive care plans.
From a multichannel to an optichannel strategy in retail
2025-03-07 - Faria, Sílvia; Carvalho, João M. S.
This paper presents the first systematic literature review (SLR) that includes the concept of an optichannel strategy, examining the main principles, key characteristics, and implications for retailers when switching from a multichannel to an optichannel approach. The SLR was made using Web of Science, Scopus, and Google Scholar to find literature on the optichannel model in retail. The results show a paradigm shift in retailing from a multichannel, passing through omnichannel and phygital, to an optichannel strategy. This shift means marketers are now adopting a more customer-centric approach to brand management and consumer behaviour. This article has practical and managerial implications for researchers and practitioners. For researchers, the study explains how retailers evolved from multi- to cross-, omni-, phygital, and optichannel strategies. For practitioners, this paper indicates future ways to allow retailers to manage their customers’ needs, ensuring a positive impact on customer experience and the company’s commercial and financial performance.