Emotions and their impact on employee happiness and satisfaction in organizational performance

The objective of this study is to contextualize and understand the different emotions felt by employees, as well as their involvement and performance in the context of small and medium-sized Portuguese companies. An online questionnaire was developed, with a total of 227 participants; 210 were validated and 17 were excluded due to missing answers. Results show that as anger, anxiety and discouragement increase, happiness decreases; and, if there is an increase or an improvement in relationships, involvement and happiness increase, so do performance and satisfaction at work.

Keywords

Emotions, Job involvement, Happiness, Job satisfaction, Job performance, Turnover

Document Type

Book part

Publisher Version

10.5772/intechopen.108214

Citation

Pereira, M. S., Cardoso, A., Faria, S., & Cairrão, A. M. C. (2023). Emotions and their impact on employee happiness and satisfaction in organizational performance. In D. Dias, & C. Magalhães (Eds.), People management: highlighting futures, (pp. 1-20). IntechOpen. 10.5772/intechopen.108214. Repositório Institucional UPT. http://hdl.handle.net/11328/4751

Identifiers

http://hdl.handle.net/11328/4751
2753-894X
978-1-80355-043-5

Access Type

Open Access

License

Attribution (CC-BY)

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