Quintela, Joana A.
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Quintela
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Joana A.
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Joana A. Quintela
Biografia
Joana A. Quintela is an Assistant Professor at the Department of Tourism, Heritage and Culture of Portucalense University and Coordinator of the Short Master - Wine Sommelier and Global Wine Market. She holds a PhD in Tourism (European Doctorate) and a Specialization Course in Hotel Management. She is a REMIT - Research in Economics, Management, and Information Technologies member. Her research interests in tourism and hospitality, focused mainly on service quality and health and wellness, with an emphasis on marketing, sustainability, happiness, and quality of life. She also participates as a coordinator and researcher in several ERASMUS + projects.
Joana A. Quintela é doutorada em Turismo (Doutoramento Europeu) pela Universidade de Aveiro e tem um Curso de Especialização em Direção Hoteleira pela ADHP. é Professora Auxiliar do Departamento de Turismo, Património e Cultura da Universidade Portucalense e Coordenadora do Short Master - Wine Sommelier e Mercado Global de Vinhos. É membro do REMIT - Research in Economics, Management, and Information Technologies. Os seus interesses de investigação focam-se no turismo e hospitalidade, com ênfase na saúde e no bem-estar, com ênfase no marketing, sustentabilidade, felicidade e qualidade de vida. Participa também como coordenadora e investigadora em vários projetos ERASMUS +.
Afiliação:
REMIT - Research on Economics, Management and Information Technologies
DTPC - Departamento de Turismo, Património e Cultura.
Identificadores
0E10-1DCB-F241
57237043600
ABB-5251-2021Projetos de investigação
Unidades organizacionais
REMIT – Research on Economics, Management and Information Technologies
Centro de investigação que que tem como objetivo principal produzir e disseminar conhecimento teórico e aplicado que possibilite uma maior compreensão das dinâmicas e tendências económicas, empresariais, territoriais e tecnológicas do mundo contemporâneo e dos seus efeitos socioeconómicos. O REMIT adota uma perspetiva multidisciplinar que integra vários domínios científicos: Economia e Gestão; Ciências e Tecnologia; Turismo, Património e Cultura.
Founded in 2017, REMIT – Research on Economics, Management and Information Technologies is a research unit of Portucalense University. Based on a multidisciplinary and interdisciplinary perspective it aims at responding to social challenges through a holistic approach involving a wide range of scientific fields such as Economics, Management, Science, Technology, Tourism, Heritage and Culture.
Grounded on the production of advanced scientific knowledge, REMIT has a special focus on its application to the resolution of real issues and challenges, having as strategic orientations:
- the understanding of local, national and international environment;
- the development of activities oriented to professional practice, namely in the business world.
78 resultados
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Publicação Acesso Aberto Turismo de Saúde e Bem-estar: Uma abordagem metodológica [comunicação oral: palestra]2022-06-17 - Quintela, Joana A.Palestra no âmbito da unidade curricular de Turismo e Território do Programa Doutoral em Turismo da Universidade de Aveiro, com uma comunicação intitulada “Turismo de Saúde e Bem-estar - uma abordagem metodológica”, no dia 17 de junho de 2022.Publicação Acesso Aberto "If you don’t know me by now": The importance of sustainability initiative awareness for stakeholders of professional sports organizations2022-04-19 - Santos, Teresa; Cayolla, Ricardo; Quintela, Joana A.This study explores the importance of sustainable initiatives (SI) in sport for the stakeholders of a professional sports organization (PSO) after three months of absence of the public at the stadiums due to the pandemic situation. Two topics—diversity and inclusion (DIVIN) and the attraction and retention of human capital (ARHC)—were considered and analyzed. A third factor—the distance of residence of the members and the PSO—was considered as an element of the possible relationship between the awareness of the SI and the assessment of the topics in question. A total of 5694 PSO members took an online survey. Through the description of the data, the results show that being aware of the SI performed is a crucial factor for the success of the SI. Distance positively influences SI awareness. The topics considered are rated most positively by members with awareness of the SI, with a higher rating for the topic with the highest external visibility.Publicação Acesso Restrito Book review: K. Antoniou, Tourism as a form of International Relations: Insights from contemporary practice (Edward Elgar Publishing, Cheltenham, UK and Northampton, MA, USA 2023) 140 pp.2024-09-28 - Quintela, Joana A.Sem resumo disponível.Publicação Acesso Aberto Influence of service quality and satisfaction in future behavioural intentions among health and wellness users2014-10 - Correia, Anabela G.; Quintela, Joana A.This paper analyses the influence of service quality and satisfaction in future behavioral intentions in health and wellness tourists. Service quality was defined by Parasuraman, Zeithaml e Berry (1985) through the SERVQUAL scale with five dimensions: tangibility, reliability, responsiveness, assurance, and empathy. To analyse the future behavioral intentions, we considered the return and recommend intentions. A survey was conducted at five health and wellness tourism units situated in the central region of Portugal and the sample was constituted by a total of 268 users. The result analysis permitted to verify that service quality and satisfaction influences future behavioral intentions. It appears to be evident that the dimensions of assurance and empathy are the ones that most influence future behavioral intentions. In what concerns to satisfaction, we verify that it’s related with these both intentions, but mainly with the intention to return and to and reuse those health and wellness services. These results and the implications for health and wellness tourism organizations are discussed.Publicação Acesso Aberto Sustainable Agritourism Heritage as a Response to the Abandonment of Rural Areas: The Case of Buenavista Del Norte (Tenerife)2025-09-25 - Dorta Rodríguez, Agustín; Quintela, Joana A.; Albuquerque, HelenaThis research examines the ongoing challenge of depopulation in rural areas, focusing on the municipality of Buenavista del Norte in the Canary Islands. The objective is to analyse how governance and local community participation can contribute to reversing rural decline and to identify concrete strategies for sustainable development. Depopulation significantly impacts the social and economic viability of small rural municipalities, exacerbating marginalisation and isolation. The study applies a qualitative methodology, including interviews with public representatives, key strategic sector informants, and participatory group dynamics, to identify projects and resources that could foster local development. A core focus is placed on the integration of tourism, particularly wine tourism, as a tool for economic diversification and combating rural decline. Despite the Canary Islands’ status as a mature tourist destination, rural areas have not equally benefited, with some experiencing stagnation. Results point to the relevance of public–private collaboration, community-based innovation, and participatory approaches that engage key actors from various sectors. These processes facilitate the identification of viable projects and reveal the potential of tourism and sustainable community initiatives to reduce regional disparities. The implications of this research highlight the need for integrated local development strategies, improved infrastructure, and quality public services as essential measures to confront demographic challenges in remote areas. The inclusive governance, combined with strategic planning and tourism-based innovation, offers a viable roadmap for revitalising rural municipalities and ensuring their long-term resilience.Publicação Acesso Aberto Photure: Educational Handbook2025-02-01 - Lopez, Alejandro; Palotás, Gábor; Hiasnémeti, Máté; Juvanec, Borut; Juvanec, Maj; Benko, Andrea; Vlad, Sorana; Stoica, Radu; Carlos, Gilberto Duarte; REMIT – Research on Economics, Management and Information Technologies; Lima, Ana; Quintela, Joana A.; Freitas, Isabel Vaz de; Silva, Fátima MatosDeciding when and why to employ photogrammetry in architectural surveying depends on the specific objectives of the project, the available resources, and the expertise of the surveyors involved. This handbook aims to assist in such decision-making by providing practical guidance. In practice, photogrammetry is most effective when used in combination with classical surveying techniques, either as a preliminary data-capturing phase or as part of a hybrid approach to create a comprehensive and detailed representation of a building.Publicação Acesso Aberto Health and Wellness Tourism as Source of Happiness and Quality of Life2020 - Costa, Carlos; Correia, Anabela; Quintela, Joana A.Health and wellness tourism as always been in the tourism history of Portugal and Hungary. Nowadays, it still figures as one of the strategic products for development of tourism in both countries. The constant and solid growth of this type of tourism is due to the large range of modern life circumstances and constraints. The stress levels and the working hours and the improvement of the life hope, are factors that converge and obey to a bigger concern with the quality of life levels and also the sense of happiness. Consequently, Health and Wellness activities, specifically the ones that are rewarded with the therapeutic qualities and characteristics of thermal waters, are particularly valorised by different segments of demand. The literature review allowed the comprehension of the concepts of quality of life and happiness in the tourism context and reflected the reality and the potential nature of health and wellness tourism as a global touristic product for the contemporary world, mainly in the developed societies. The purpose of the present paper is to analyse the relation of health and wellness tourism and the improvement of quality of life and the levels of happiness, in a comparative study between Portuguese and Hungarian realities. The analysis was made by the supply side. The empirical study was developed in a four months period and the empirical data were collected through the administration of a questionnaire as a data collection tool in some of the most important Thermal Baths, Hot Springs and SPAs of those countries. The study sample is made up of 753 Portuguese and Hungary users of those SPAs and thermal baths. The results of the empirical research are analysed and both cases are compared. The obtained conclusions are presented and the implications to the development of health and wellness tourism are demonstrated in a marketing and consumer behaviour perspective.Publicação Acesso Restrito Health and wellness tourism: A strategic plan for tourism and thermalism valorization of São Pedro do Sul2015 - Costa, Carlos; Mendes, José; Quintela, Joana A.Publicação Acesso Aberto Qualidade de Serviço no Turismo de Saúde e Bem-estar: Um estudo exploratório2010 - Correia, Anabela G.; Antunes, Joaquim G.; Quintela, Joana A.Este estudo pretende analisar o impacto da qualidade de serviço nos níveis de satisfação dos utilizadores de unidades de Turismo de Saúde e bem-estar, considerado pelo P.E.N.T. (2006-2015) como um dos mercados mais importantes para o futuro do turismo em Portugal. Através deste estudo exploratório pretende-se contribuir para o desenvolvimento das organizações de Turismo de Saúde e Bem-estar, incentivando a aposta na qualidade de serviço, proporcionando às empresas hoteleiras e termais um conhecimento mais profundo do mercado, permitindo-lhes definir uma oferta adequada às necessidades, desejos e atitudes do(s) seu(s) mercado(s)-alvo, com vista a um melhor aproveitamento das suas potencialidades.Publicação Acesso Aberto International case studies in tourism marketing [Book Review]2023-08-28 - Quintela, Joana A.In International Case Studies in Tourism Marketing, the authors take a diversified approach based on various tourism topics widely found in the curricula of higher education programs. This publication, part of the Routledge International Case Studies in Tourism series, is a handbook that provides great detail on the implementation of a total of 27 cases. In each case, a descriptive report of their implementation, the methods applied and the expected results are presented. The descriptive account of the implementation of the cases allows lecturers in the field to reproduce these pedagogical experiences, adapting them to their specific contexts. The international character of the book is equally enriching in this sense, allowing the sharing of experiences and knowledge applied on a global scale, including examples from countries on five continents, with a greater representation of European cases [...]