Generational perspectives on hospitality careers: Insights from the Portuguese hotel sector [abstract]
Date
2021-12-01
Embargo
Advisor
Coadvisor
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Volume Title
Publisher
UA Editora
Language
English
Alternative Title
Abstract
Managing work-attitudes and employee retention is one of the biggest challenges for contemporary high-contact service organisations, such as hotels. [...]
Keywords
Hospitality careers, Retention, Quality of work life, Generational differences, Portugal
Document Type
Conference paper
Publisher Version
Dataset
Citation
Durão, M., Costa, C., Carneiro, M. J., & Segovia-Pérez, M. (2021). Generational perspectives on hospitality careers: Insights from the Portuguese hotel sector [abstract]. In C. Costa, F. Brandão, M. Martins, R. Costa, & Z. Breda (Eds.), Proceedings of the INVTUR 2021 International Conference “Tourism and the Sustainable Development Goals: From Theory to Practice", Aveiro, Portugal, 6-7 may 2021, (pp. 305-307). UA Editora. Repositório Institucional UPT. https://hdl.handle.net/11328/5234
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Access Type
Open Access