Antecedents and consequences of using AI chatbot in online travel agencies

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dc.contributor.authorBanerjee, Neelotpaul
dc.contributor.authorQuintela, Joana A.
dc.contributor.authorSahoo, Pabitra
dc.contributor.authorMagano, José
dc.date.accessioned2026-04-15T15:56:35Z
dc.date.available2026-04-15T15:56:35Z
dc.date.issued2026-04-20
dc.description.abstractCapítulo 10 do livro Interdisciplinary Research Tourism, Sustainability, Law and Marketing.
dc.identifier.citationBanerjee, N., Quintela, J. A., Sahoo, P., & Magano, J. (2026). Antecedents and consequences of using AI chatbot in online travel agencies. In J. Wen, M. Kozak, W. Wang, & J. Aston (Eds.), Interdisciplinary Research Tourism, Sustainability, Law and Marketing, (pp. 125-135). Routledge. Repositório Institucional UPT. https://hdl.handle.net/11328/7076
dc.identifier.isbn9781032815251
dc.identifier.urihttps://hdl.handle.net/11328/7076
dc.language.isoeng
dc.publisherRoutledge
dc.rightsrestricted access
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/
dc.subjectAI
dc.subjectchatbot
dc.subjecttravel agencies
dc.subject.fosHumanidades - Outras Humanidades
dc.subject.ods09 - industry, innovation and infrastructure
dc.titleAntecedents and consequences of using AI chatbot in online travel agencies
dc.typebook part
dspace.entity.typePublication
oaire.citation.endPage135
oaire.citation.startPage125
oaire.citation.titleInterdisciplinary Research Tourism, Sustainability, Law and Marketing
oaire.versionhttp://purl.org/coar/version/c_ab4af688f83e57aa
person.affiliation.nameREMIT - Research on Economics, Management and Information Technologies
person.familyNameQuintela
person.givenNameJoana A.
person.identifier.ciencia-id0E10-1DCB-F241
person.identifier.orcid0000-0002-4475-2744
person.identifier.ridABB-5251-2021
person.identifier.scopus-author-id57237043600
relation.isAuthorOfPublicationd832c096-0d78-4f5c-9599-e234c38a4249
relation.isAuthorOfPublication.latestForDiscoveryd832c096-0d78-4f5c-9599-e234c38a4249

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