Tools and methods applied in interactive systems to evaluate the user experience with deaf/hard of hearing children

Abstract

The evaluation of a system is part of the development process that must be done preferably with potential users, since they can give new ideas and relevant feedback about the user experience of it, so a User-Centered Design approach could give better results to the final product. But involving users with special needs like those in condition of disability is not an easy task for researchers, since there are variables that must be carefully taken into account in order to successfully extract information from these special users. In this study, we applied different evaluation methods in the design of an Interactive System where Deaf and Hard of Hearing children were part of it. Some of the methods used were modified to satisfy the needs of the children as well as their skills.