Marques, Jorge
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Marques
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Jorge
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Jorge Marques
Biography
Jorge Humberto Soares Marques, Doutorado em Turismo, Lazer e Cultura pela Faculdade de Letras da Universidade de Coimbra. Professor Auxiliar no Departamento de Turismo, Património e Cultura da Universidade Portucalense (Porto) e investigador do Centro de Estudos de Geografia e Ordenamento do Território (CEGOT, Universidade de Coimbra). Principais áreas de interesse: Lazer, Turismo, Turismo de Negócios, Organizações de Gestão dos Destinos, Hotelaria e Hospitalidade.
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REMIT – Research on Economics, Management and Information Technologies
Centro de investigação que que tem como objetivo principal produzir e disseminar conhecimento teórico e aplicado que possibilite uma maior compreensão das dinâmicas e tendências económicas, empresariais, territoriais e tecnológicas do mundo contemporâneo e dos seus efeitos socioeconómicos. O REMIT adota uma perspetiva multidisciplinar que integra vários domínios científicos: Economia e Gestão; Ciências e Tecnologia; Turismo, Património e Cultura.
Founded in 2017, REMIT – Research on Economics, Management and Information Technologies is a research unit of Portucalense University. Based on a multidisciplinary and interdisciplinary perspective it aims at responding to social challenges through a holistic approach involving a wide range of scientific fields such as Economics, Management, Science, Technology, Tourism, Heritage and Culture.
Grounded on the production of advanced scientific knowledge, REMIT has a special focus on its application to the resolution of real issues and challenges, having as strategic orientations:
- the understanding of local, national and international environment;
- the development of activities oriented to professional practice, namely in the business world.
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Publication Open Access Business tourism development: A portuguese perspective2017-11 - Santos, Norberto; Marques, JorgeOver time, not only new leisure practices were developed but also new types of work, with globalization leading to a greater need for commercial, industrial and knowledge expansion, stimulating business travel. Therefore, long ago that tourism does not only refer on travel motivated by leisure and recreation. Travels motivated by business and professions, which consist of one of the oldest forms of travel, saw their “tourist status” officially recognized by the end of the twentieth century. Today, Business Tourism (also known as Meeting Industry) represents a significant role on local and regional economies and reveals a considerable potential for development. In this context, Destination Management Organizations (DMO), and more specifically Convention & Visitors Bureaus (CVB), play a key role in providing the structure associated with the territory and the management, planning and development of destinations, especially those who want to position themselves as Business Tourism destinations. This article aims to explore a few topics concerning the evolution of Business Tourism, its importance and context in Portugal.Publication Restricted Access The bleisure tourism trend and the potential for this business-leisure symbiosis in Porto2021-03-31 - Pinho, Micaela; Marques, JorgeThe combination of business and leisure into one trip – bleisure – is becoming popular. This segment has received a strong boost, especially from Millennials. The purpose of this paper is to analyze the bleisure tourism phenomena and the potential for this business-leisure symbiosis in Porto. A mixedmethod approach was adopted through a Delphi technique to explore tourism stakeholder’s perceptions concerning both the city’s opportunities and strategies that should be followed to boost the bleisure tourism sector. The assets identified as very important for the development of bleisure tourism in the city were unique gastronomy, good wines, the historical center and local people’s hospitality. Nevertheless, improve human resource qualification, increase flight connections, enhance local heritage and urban regeneration and fostering collaboration networks between local stakeholders are strategic actions that merit more attention. Many studies have been conducted from the perspective of business tourism activities and impacts; few have been conducted from the bleisure tourism perspective and none have been conducted from the perspective of bleisure tourism in the city of Porto. This work represents the first attempt to elicit experts’ opinions about the potential of Porto to develop the bleisure tourism segment. This study aims to contribute to better understanding how destinations can take advantage of this niche segment of the tourism market, which kind of touristic assets can be valued and which specific destination attributes should be considered.Publication Open Access Developing business tourism beyond major urban centres: The perspectives of local stakeholders2016-05 - Santos, Norberto; Marques, JorgePurpose - The purpose of this paper is to identify development strategies for Business Tourism in territories where this segment is not always given due consideration, especially at the level of local and regional development policies. Design - The paper discusses the concepts of Business Tourism and analyses the characteristics of a delimited territory in the Central Region of Portugal that encompasses the cities of Coimbra, Aveiro and Viseu, located between the main Portuguese cities, Lisbon and Oporto. Methodology - A Delphi study was conducted to explore the prospects of destination stakeholders, with the aim of identifying proposals and product development measures in this territory. Findings - Despite the lower urban density and lower load capacity, when compared with the main urban centres of Lisbon and Oporto, this territory presents a qualified and diverse tourism offer that combined with the existence of differentiated venues and quality accommodation can contribute to provide a valued tourism experience associated with the Meetings Industry. Originality - The study presented here allows us to reflect on the potential of Business Tourism in territories with lower urban density and lower supply of facilities and services, when compared to the major cities that usually take the leading positions in international rankings. This is especially true, if we consider that smaller urban centres that are relatively near each other (as is the case of Coimbra, Aveiro and Viseu) may find interesting strategic advantages in joint action, taking into account that these three geographic areas complement each other in the integrated supply of tourism products, experiences, services and facilities.Publication Restricted Access Analysis of the consumer behaviour regarding the use of online food delivery apps during Covid-19 sanitary restrictions in Portugal2022-05-19 - Borges, Isabel; Silva, Fátima Matos; Albuquerque, Helena; Ramazanova, Makhabbat; Marques, JorgeThe purpose of this paper is to analyse the consumer behaviour regarding the use of online food delivery apps during Covid-19 sanitary restrictions in Portugal. The study explores the behaviour of consumers towards digital food ordering and delivery services, and its impact in the restaurant industry. [...]Publication Open Access Proceedings of the 2nd International Conference on Tourism Research (ICTR 2019)2019 - Sousa, Cristina; Freitas, Isabel Vaz de; Marques, JorgeThese proceedings represent the work of contributors to the 2nd International Conference on Tourism Research (ICTR 2019), hosted by University Portucalense on 14-15 March 2019. The Conference Chair is Dr Cristina Sousa and the Programme Chairs are Dr Isabel Vaz de Freitas and Dr Jorge Marques, all from Portucalense University.Publication Restricted Access Effects of COVID-19 on academic conferences and scientific events: A systematic review2021-05 - Koshkam, Mana; Kiumarsi, Shaian; Marques, JorgeThe purpose of this article is to theoretically address the theme of conference tourism, to identify the main challenges that this sector faces. It is part of a more comprehensive work that includes studying the impact of COVID-19 on academic conferences and scientific events and the future of face-to-face events. Therefore, in this paper, we present a literature review to support the theoretical basis of the ongoing research work. In the current context, remote communication technologies have replaced physical participation in events. However, it is expected that in the future, as mobility restrictions end and the pandemic is controlled, physical presence at events will also increase. Not only for the character of socialization and personal interaction that is irreplaceable, but also for the opportunities to discover new tourist destinations and to develop leisure activities that physical participation allows.Publication Restricted Access Tourism and Hospitality internships in Higher Education: A competency-based framework2024-09-29 - Quintela, Joana; Durão, Marília; Veríssimo, Medéia; Marques, JorgeHigher education internships have the general goal of providing an active learning experience that supplements classroom learning, helping students transition to the labor market. Thus, internships can provide a valuable practical background to entering the labor market. Through internships, students can develop and apply the skills, theories, and concepts learned in their study programs, as well as gain industry-specific knowledge and competencies, enhancing their employability. Internships are also perceived as critical experiences influencing students’ decisions to join the tourism and hospitality workforce. First-hand experiences can give students a more robust and realistic view of the industry, playing a decisive role in shaping their future behavior. This research aims to contribute to a deeper understanding of the on-the-job training experiences of tourism and hospitality management students, modeling a competency-based framework. An exploratory research approach was adopted, combining theoretical and empirical methods: a comprehensive review of the extant literature on relevant skills and competencies for the tourism and hospitality industry and the analysis of undergraduate students’ accounts collected from internship reports that offered insights into the practical experiences of students and the competencies developed herewith. This study proposes a conceptual framework that integrates three sets of competencies: (i) cognitive and functional competencies, (ii) personal and social competencies, and (iii) professional competencies. Active learning experiences such as internships are posited as part of a formative continuum that begins with undergraduate education and transfers to the labor market. The proposed framework advances research in higher-level skill development and assists educators and organizational leaders in developing a graduate-level skilled workforce more efficiently by considering the strategic role of internships.Publication Open Access Desenvolvimento regional através do turismo industrial: Uma revisão sistemática da literatura2024-05-15 - Soares, Zulmira Montenegro; Marques, Jorge; Sousa, CristinaEste artigo contribui para uma clarificação conceptual e uma compreensão de como a investigação em turismo industrial tem evoluído. Baseia-se numa revisão bibliográfica da investigação científica produzida ao longo dos últimos 25 anos, centrada na sua relação com o desenvolvimento regional. A análise foi baseada em 51 artigos científicos identificados da base de dados Scopus. O crescente interesse por este tema, transversal a várias áreas de investigação, é evidente, adotando, na maioria dos casos, uma metodologia qualitativa de estudos de casos. Como promotor do desenvolvimento regional, o turismo industrial tem aspetos positivos, tais como benefícios económicos, sociais e ecológicos, entre outros, mas também alguns constrangimentos, tais como uma comercialização excessiva e a perda de autenticidade dos locais. Assim, este trabalho contribui também para identificar os impactos e estratégias de desenvolvimento deste produto nos territórios.Publication Open Access Outbound tourism demand in Central Asia: A gravity model applied approach2022 - Ibragimov, Khusen; Marques, JorgeTourism has become one of the major socio-economic drivers in Central Asia over the past decade. According to the United Nations World Tourism Organization, in 2019 tourism shares 5.4% of the total economy, generating 1.53 million jobs and 5.1 USD billion revenues by tourism receipts in Central Asia (WTTC, 2021). Outbound tourism demand in Central increased significantly from 21 thousand in 1995 to over 24 million in 2019 (UNWTO, 2019). There have been no detailed investigations of outbound tourism demand in Central Asia. [...]Publication Restricted Access Perceived impacts of Covid-19 in conference tourism: A Partial Least Squares (PLS) analysis2022-08 - Khoshkam, Mana; Kiumarsi, Shaian; Marques, JorgeThe purpose of this article is to explore the perceived impacts of COVID-19 in participating in academic events, relating the attractiveness of destinations and tourist opportunities as pull factors. Remote communication technologies have also been put into perspective to understand how they can influence future participation in events. A partial least squares (PLS) was used to test both research model and hypotheses. This study supports that COVID-19 has profoundly affected participation in events and has an impact on the attractiveness of the destination and tourist opportunities. During the pandemic context, remote communication technologies have replaced physical presence at events and are expected to continue to be present in future events. However, it is anticipated that technology will not permanently replace physical presence at events, due to the social character it represents. Also, destination attractiveness and tourist opportunities will be important in the decision to participate in physical events. This article addresses the current topic of COVID-19 and the impact on the future of physical events and gives some indicators that may contribute to a better planning of destinations in the recovery of this sector, namely by enhancing the tourist attractiveness of destinations as pull factor.