Durão, Marília
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Data de nascimento
Cargo
Último Nome
Durão
Primeiro Nome
Marília
Nome
Marília Durão
Biografia
Marília Durão is an Assistant Professor and Coordinator of the Hospitality Management Degree at the University Portucalense. She holds a PhD in Tourism and a Master’s degree in Tourism Management and Planning from the University of Aveiro. She has been actively involved in several research projects and EU capacity-building and strategic partnership initiatives focusing on human resources management in the tourism and hospitality industry, entrepreneurship and innovation, destination management, sustainable tourism, and ecotourism.
Afiliação:
REMIT – Research on Economics, Management and Information Technologies.
DTPC - Departamento de Turismo, Património e Cultura.
Identificadores
9D11-ED5F-C0C8
57191262557
JCE-4443-2023Projetos de investigação
Unidades organizacionais
REMIT – Research on Economics, Management and Information Technologies
Centro de investigação que que tem como objetivo principal produzir e disseminar conhecimento teórico e aplicado que possibilite uma maior compreensão das dinâmicas e tendências económicas, empresariais, territoriais e tecnológicas do mundo contemporâneo e dos seus efeitos socioeconómicos. O REMIT adota uma perspetiva multidisciplinar que integra vários domínios científicos: Economia e Gestão; Ciências e Tecnologia; Turismo, Património e Cultura.
Founded in 2017, REMIT – Research on Economics, Management and Information Technologies is a research unit of Portucalense University. Based on a multidisciplinary and interdisciplinary perspective it aims at responding to social challenges through a holistic approach involving a wide range of scientific fields such as Economics, Management, Science, Technology, Tourism, Heritage and Culture.
Grounded on the production of advanced scientific knowledge, REMIT has a special focus on its application to the resolution of real issues and challenges, having as strategic orientations:
- the understanding of local, national and international environment;
- the development of activities oriented to professional practice, namely in the business world.
7 resultados
Resultados da pesquisa
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Publicação Acesso Aberto Generational perspectives on hospitality careers: Insights from the Portuguese hotel sector [abstract]2021-12-01 - Costa, Carlos; Carneiro, Maria João; Segovia-Pérez, Mónica; Durão, MaríliaManaging work-attitudes and employee retention is one of the biggest challenges for contemporary high-contact service organisations, such as hotels. [...]Publicação Acesso Aberto Gestão de visitantes: uma perspectiva sobre as visitas guiadas dos museus de Lisboa e Porto2010 - Carneiro, Maria João; Durão, MaríliaOs principais objectivos do estudo são: – compreender a importância que as visitas guiadas assumem nos museus dos concelhos de Lisboa e Porto; – caracterizar as visitas guiadas oferecidas nos museus portugueses.Publicação Acesso Aberto Perceptions of quality of work life in hospitality jobs: The role of interpersonal and supportive relations at work2024-06-28 - Durão, Marília; Costa, Carlos; Carneiro, Maria João; Segovia-Pérez, MónicaThis article addresses the concept of quality of work life (QWL) in the tourism and hospitality industry, emphasising its significance for employee well-being and retention. The focus is on the psychosocial working environment, particularly interpersonal and social interactions at the workplace, described in the existing literature as stressors and coping mechanisms crucial for managing high job demands. This is especially relevant considering the long working hours, heavy workloads, and high pressure that typify tourism and hospitality jobs. The study draws on 56 in-depth interviews with three groups of purposefully selected participants at various career stages in the hotel sector to examine the role of interpersonal and supportive relations in the workplace and its impact on the perceived QWL. Findings indicate that a positive working environment and strong social capital are pivotal in buffering job demands. Participants highly value workplace social relations, considering them essential aspects of their work life. Interpersonal and supportive relations at work emerge as the most influential dimension positively affecting QWL. These findings may have implications for organisational practices and policies that foster a supportive workplace culture, ultimately contributing to the well-being and retention of employees in the industry.Publicação Acesso Aberto Estudos de avaliação da interpretação de atrações turísticas: Âmbito geográfico, dimensões de avaliação contempladas e técnicas utilizadas2012-01-01 - Carneiro, Maria João; Durão, MaríliaA interpretação constitui um importante fator de competitividade das atrações e, consequentemente, dos destinos, enquanto processo comunicacional que promove a maximização da experiência do visitante, a par de uma maior sensibilização para a conservação do património. No entanto, apesar da relevância que lhe é reconhecida, uma revisão de estudos sobre esta temática revelou que a avaliação da interpretação carece de maior fundamentação. A maioria destes estudos tem um âmbito restrito em termos de atrações turísticas, técnicas e dimensões de avaliação que são objeto de análise. Por este motivo, no presente artigo analisam-se problemas associados à avaliação da interpretação e faz-se uma revisão de estudos de avaliação da interpretação para identificar o âmbito destes estudos. A referida revisão permite concluir que os estudos de avaliação que têm vindo a ser realizados são muito divergentes, tanto em objetivos como em abordagens, mas focam-se, essencialmente, nos impactes da interpretação para o visitante, em dimensões como a aprendizagem, a interação social, as atitudes e emoções face à interpretação ou a mudança de comportamentos. Estes estudos apresentam também uma elevada concentração geográfica e privilegiam técnicas de recolha de dados como a observação e o inquérito por questionário. As conclusões do artigo são importantes para todos os que queiram desenvolver estudos de avaliação da interpretação em atrações turísticas.Publicação Acesso Aberto O lugar da interpretação na promoção de atrações e destinos mais sustentáveis: uma análise da dimensão económica da sustentabilidade2014-01-01 - Eusébio, Celeste; Carneiro, Maria João; Durão, MaríliaConsidered as a fundamental issue to the practice of a sustainable tourism, interpretation can be presented as a solution to many problems and conflicts deriving from the tourism activity by combining the interests of the visitor with those of the territories, resources and local community. Under this assumption it is important to understand how interpretation can assist attractions and tourist destinations to achieve sustainability. In way to know the state of the art of sustainability applied to tourism and to identify the dimensions which have been attributed to it, a review of literature published in the last two decades was undertaken. Regarding to the economic dimension in particular, it is clear, from this exploratory and conceptual approach, that the relationship between interpretation and economic sustainability is still a very poorly explored field of study.Publicação Acesso Aberto Transitions from education to work: Impacts on perceived employability in Tourism and Hospitality2023-05-17 - Costa, Carlos; Carneiro, Maria João; Segovia-Pérez, Mónica; Durão, MaríliaThe T&H industry has become a growing career choice, hence drawing great attention to the role of Higher Education in meeting the needs of both the industry and the graduates. This study seeks to portray the views of highly qualified individuals, Tourism and Hospitality graduates and prospective graduates, on the process of education-to-work transition, focusing on their perceived level of preparedness for entering the labour market. In-depth interviews were conducted with 56 purposefully selected participants at different career stages in Portugal. By focusing on first-hand accounts on academic paths and practical learning experiences, subjective meanings and some of the factors influencing career construction and employability in T&H are unveiled. These insights may assist Higher Education Institutions and employers in understanding how to support graduates in smoothing the transition to the labour market and to make full use of their potentials upon graduation.Publicação Acesso Restrito Strategies for successful interpretation techniques in visitor attractions: the operationalization of guided tours in museums2017 - Carneiro, Maria João; Durão, MaríliaTourism attractions considerably influence the competitiveness of destinations. (...)