Gomes, Sofia
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Gomes
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Sofia
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Sofia Gomes
Biography
Sofia Gomes é Professora Auxiliar no Departamento de Economia e Gestão da Universidade Portucalense. É doutorada em Economia Aplicada pela Universidade de Santiago de Compostela. Atualmente é investigadora no REMIT – Research on Economics, Management and Information Technologies. Possui diversas publicações em revistas científicas internacionais indexadas e de elevado fator de impacto. Os seus interesses de pesquisa incluem empreendedorismo, economia circular, economia digital e inovação.
Afiliação:
REMIT – Research on Economics, Management and Information Technologies.
DEG - Departamento de Economia e Gestão.
B415-29D7-EC1A
36983012600
AAX-9149- 2021Research Projects
Organizational Units
REMIT – Research on Economics, Management and Information Technologies
Centro de investigação que que tem como objetivo principal produzir e disseminar conhecimento teórico e aplicado que possibilite uma maior compreensão das dinâmicas e tendências económicas, empresariais, territoriais e tecnológicas do mundo contemporâneo e dos seus efeitos socioeconómicos. O REMIT adota uma perspetiva multidisciplinar que integra vários domínios científicos: Economia e Gestão; Ciências e Tecnologia; Turismo, Património e Cultura.
Founded in 2017, REMIT – Research on Economics, Management and Information Technologies is a research unit of Portucalense University. Based on a multidisciplinary and interdisciplinary perspective it aims at responding to social challenges through a holistic approach involving a wide range of scientific fields such as Economics, Management, Science, Technology, Tourism, Heritage and Culture.
Grounded on the production of advanced scientific knowledge, REMIT has a special focus on its application to the resolution of real issues and challenges, having as strategic orientations:
- the understanding of local, national and international environment;
- the development of activities oriented to professional practice, namely in the business world.
106 results
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Publication Open Access Authentic leadership in small businesses: The importance of humility and resilience2021-11 - Sousa, Marlene; Lopes, João M.; Santos, Tânia; Oliveira, Márcio; Gomes, SofiaThe main objective of this study is to analyse the impact of authentic leadership on resilience, directly or when mediated by humility, in small and medium-sized enterprises and small businesses since these are personal characteristics that are increasingly determining and differentiating. All over the world, these organisations have been feeling the need to adapt to major societal changes that are taking place at the level of economic, social, political, cultural and ethical relations. The emergence of these new societal conjunctures imposes new conditions on organisations and rebuilds the world of work and business. In this way, authentic leadership and its influence on the behaviour of employees and organisations as a whole are increasingly gaining the attention of academics. This research empirically validates the theoretical arguments that suggest that authentic leadership relates to humility and resilience, both directly and indirectly, and demonstrates that employees are essential resources to help organisations face competitive challenges, take advantage of their employees' potential, and promote organisational efficiency competitive advantages over competitors. The study is based on a questionnaire applied to 109 employees of Portuguese companies, who, in the performance of their professional activity, are in a position of direct subordinates of the top management of these SMEs and small businesses. The analysis of the results obtained allows the conclusion that authentic leaders arouse more humility and more resilience in their subordinates.Publication Open Access Explaining sustainable-based tourism destination attractiveness through tourists changing travel behaviours and sustainable in-destination information [abstract]2023-06-23 - Gomes, Sofia; Pinho, MicaelaPurpose: The exponential development of the tourism industry had the merit of significantly encouraging economic growth while at the same time contributing to the degradation of the ecological environment of many tourism locations. The tourism industry has an enormous opportunity cost in terms of the intensive use of natural resources and the squandering of the planet in its various aspects. Sustainable tourism development has aroused practitioners, policymakers, and academic communities' wide interest. Since it is not intended to dispense with tourism, it is necessary to operationalize it in line with respect for the environment. According to the World Tourism Organization (WTO, 2013) sustainable tourism fully considers its current and future economic, social and environmental impacts, addressing the needs of visitors, the industry, the environment and host communities. The importance of sustainable tourism is highlighted in the 2030 United Nations Agenda for Sustainable Development in its eighth, twelfth and fourteenth sustainable development goals. Currently, there seems to be a change in societies’ mindset towards environmental issues. People seem more aware of the consequences of planetary depletion in terms of climate change and health, and sustainability has become part of the dominant lexicon. In this context, the sustainable development of a territory can be closely related to its tourist attractiveness. Although, the concept of destination attractiveness has been widely investigated (Formica & Uysal, 2006; Gu et al., 2022) it remains to explore the determinants of sustainable-based tourism destination attractiveness. A behavioural perspective of the interplay between demand and supply indicates that people travel because they are either “pushed” by tourism motivations (internal and/or psychological forces) or “pulled” by external forces of the destination attributes (Uysal & Jurowski, 1994). The purpose of the present research is to explore whether two internal factors – the availability to change travelling behaviours, in general, and the availability to engage in sustainable travels, in particular along with an exogenous factor – the availability of information about in-destination sustainable practices, would explain the sustainable-based tourism destination attractiveness. Methodology: Data from 25711 participants from the 27 European Member States were used. The data were collected in October 2012 through the Flash Eurobarometer 499 – ‘Attitudes of Europeans towards Tourism’ (GESIS, 2022). The answers of four questions were used. The first question (question 1 of the survey) collected information about respondent’s availability to change their travelling behaviours through six items. The second question (question 5 of the survey) collected information concerning participant’s availability to engage in sustainable behaviours through nine items. The third question (question 7 of the survey) gathered respondent’s perception of available information concerning sustainable in-destination practices through six items. Finally, the last question (question 4 of the survey) collected participants’ interest in a destination through five items. The association between the first three variables (independent) and the fourth question (dependent) was explored through the application of the Partial Least Square method. Results: In general, respondents from the European Union were not available to change their travelling behaviours, and regarding sustainable travels they revealed only some availability to consume local products, reduce waste and take holidays outside the high season. Respondents found it easy to obtain information concerning sustainable practices in the destination except for the footprint of transport options. Moreover, we find evidence that respondents’ availability to engage in sustainable travel ( = 0.179; p <= 0.001), the availability of information ( = 0.07; p <= 0.001), and their willingness to change travelling behaviours ( = 0.062; p <= 0.001), were statistically significant in explaining the sustainable-based destination attractiveness. Originality: This study reports the first evidence, using a large sample, of the relation of pushed factors, translated into respondents’ motivations to change travelling behaviours, in general, and to engage in sustainable travels, particularly, and information sources as determinants of sustainable-based destination attractiveness.Publication Open Access An insight on B2B firms in the age of digitalization and paperless processes2021-10-20 - Oliveira, José; Azevedo, António; Ferreira, João J. M.; Lopes, João M.; Gomes, SofiaIn recent years and due to market demand and environmental regulations, firms have been changing their procedures regarding document production, handling, and filling. There has been a paradigm change in document sustention in order to attain such changes, from paper-based to electronic forms, resulting in the Digitization and Paperless Office Program (DPOP). The literature on digitization and paperless processes is profuse; nonetheless, it is outdated, uses only single or multiple case study approaches, and is limited to specific industries, such as healthcare or higher education. To overcome this gap, this research analyses the current implementation of the DPOP in five major sectors by using a country scale approach; consequently, this research study contributes to strengthening the literature in this area of knowledge. The methodology used is quantitative and is based on a questionnaire distributed to the most important economic sectors (education, health, trade, industry, and services) in Portugal. The results show that a DPOP positively impacts companies, as it increases profitability and, in most cases, is a sine qua non condition for negotiating with clients. Additionally, it favours companies’ image, reduces costs, and contributes to environmental sustainability. This research provides new insights into how firms using a DPOP may contribute to dematerialization and paper consumption reduction. It is also original as it covers multiple sectors using a country approach.Publication Open Access Beyond the dollar: a global perspective on exchange rate dynamics via currency factors2023-07-25 - Trancoso, Tiago; Gomes, SofiaThis paper investigates the dynamics of currency exchange rates from a global perspective, by expanding on the concept of currency factors. Through the analysis of G10 currencies, we disclose the interconnections and patterns driving exchange rates, shedding light on the central role of the euro and Swiss franc in shock propagation. Furthermore, we observe that pound and yen factors have acted as net absorbers of spillovers from other currencies. Our findings suggest that currency factors provide valuable insights for international diversification, risk sharing strategies, and real- time indicators of foreign exchange market uncertainty.Publication Open Access The impact of distance learning on the teaching-learning process of mathematics In higher technical education2022-05-31 - Pereira, Liliana; Gomes, SofiaThis study evaluates the impact of distance learning in the teaching-learning process of mathematics in Higher Technical Professional courses. The results reveal that a positive evaluation of the functioning of the online support platform, as well as a positive attitude of teachers and students, has a positive impact on the evaluation of the functioning of mathematics classes. The functioning of the classes in the distance learning modality has a positive impact on the evaluation of the mathematics teaching-learning process. The evaluation of the platform and the students’ attitudes also indirectly influence the evaluation of the teaching-learning process.Publication Open Access How do gender attitudes influence the relationships between perceived desirability, perceived feasibility and social entrepreneurial intentions?2023-08-23 - Lopes, João M.; Dias, Claudia; Gomes, SofiaPurpose – This study aims to understand how perceived desirability and perceived feasibility influence Portuguese higher education students’ social entrepreneurial intention and general entrepreneurial intention and explore how gender attitudes can affect these relationships. Design/methodology/approach – This study’s sample comprises 391 participants. The hypotheses formulated in the research model were tested through structural equation modelling, using the bootstrapping method to perform decomposition tests and multigroup analyses to assess the effect of gender on perceived desirability, perceived feasibility and social and general entrepreneurial intention. Findings – The sample data reveal that women have a greater social entrepreneurial intention, and men have a greater general entrepreneurial intention. The results regarding the research model reveal that perceived desirability positively influences social and general entrepreneurial intention, with stronger relationships for men than for women. However, perceived feasibility positively influences overall entrepreneurial intention but is insignificant in explaining social entrepreneurial intention. When the differences between genders are analysed, the perceived feasibility by women is significant and positively influences the social entrepreneurial intention, not being significant when men are considered. Contrary to previous studies about higher education students, men have a higher perceived desirability in both general and social entrepreneurial intentions, while women have a stronger perceived feasibility in both general and social entrepreneurial intentions. Originality/value – This paper contributes to the development of the social entrepreneurship literature, demonstrating that social entrepreneurial intention can be influenced by gender. The results show the importance of considering the spatial and organisational context in examining the relationships between perceived desirability/perceived feasibility and social entrepreneurial intentions of men and women.Publication Open Access AI’s invisible touch: how effortless browsing shapes customer perception, experience and engagement in online retail2024-12-14 - Lopes, João M.; Trancoso, Tiago; Gomes, Sofia; Nogueira, ElisabeteThis study explores the influence of artificial intelligence (AI)-enabled ease of use on customer perception, experience, and engagement in online retail stores. Through a quantitative analysis of 1438 responses from Portuguese consumers, the research reveals that AI-enabled ease of use positively influences customers’ perceived control, concentration, and cognitive enjoyment while browsing online stores. These perceptions, in turn, contribute to the elicitation of awe, which is found to be a crucial mediating factor in the relationship between customer perceptions and purchase intention. The study highlights the significant role of awe in strengthening the link between customer perceptions and purchase intent, rendering previously non-significant direct effects statistically significant. The findings offer valuable implications for online retailers seeking to leverage AI technologies to enhance customer experiences and drive sales. By prioritizing ease of use, cognitive enjoyment, and perceived control, and strategically leveraging the mediating role of awe, retailers can create engaging and memorable online shopping experiences that ultimately translate to increased customer satisfaction and purchase intention.Publication Open Access The key to sustainable economic development: a triple bottom line approach2022-05-10 - Lopes, João M.; Gomes, Sofia; Nogueira, ElisabeteConcerns about improving social, environmental, and economic living standards are the basis of the triple bottom line (TBL) link to economic development (ED). Aware of the importance of studying their relationship, this article analysed the influence of TBL on ED. A quantitative method- ology was used. The sample comprised a panel of data from 2006 to 2019 for OECD (Organisation for Economic Co-operation and Development) countries. Five multiple linear regression models were estimated by the generalised method of moments. The results of this study revealed that the social dimension of TBL boosts ED, the environmental dimension of TBL slows down ED, and the economic dimension of TBL contains conflicting synergies in ED. The Human Development Index (HDI) should now include indicators of environmental wellbeing. Governments should adopt policies to improve social wellbeing to boost ED, work to coordinate the objectives of environmental protection and ED, and combat vulnerabilities arising from public debt. As one of the first studies to assess the influence of TBL on ED at the country level, the present findings contribute to the reflection about the influence of TBL on a country’s ED and strengthens the discussion around the influence of different dimensions of TBL.Publication Open Access Entrepreneurial activity and economic growth: A dynamic data panel analysis of European countries2022-06-17 - Gomes, Sofia; Ferreira, PedroObjective: The goal of this article is to analyse the impact of different measures of entrepreneurial activity, namely through attitudes and behaviour, on the economic growth of 21 European countries. The goal is to assess the impact of entrepreneurial activity, measured by perceived capabilities, perceived opportunities, entrepreneurial activity, and total early stage, on the economic growth of these countries. Research Design & Methods: This study is based on a quantitative methodology and uses a data panel cov- ering 21 European countries and a period from 2001 to 2019 (196 observations). A statistical analysis of the dependent, independent and control variables was performed, panel data stationarity analysis was carried out, and three multiple linear regression models were estimated using the generalized method of moments (dynamic panel data). Findings: The results suggest that the entrepreneurial activity driven by the opportunity has a positive impact on the gross domestic product per capita and, as such, stimulate the economic growth of the European coun- tries considered in this sample. However, entrepreneurial activity at an early stage and the skills and knowledge to start a new business have a negative impact on the economic growth of these countries. Implications & Recommendations: In general, this study suggests that entrepreneurship driven by oppor- tunity (directly or indirectly by perceived capacities) is a key factor in stimulating the European countries’ economic growth considered in this sample. Contribution & Value Added: This study complements the existing literature that analyses the impact of entrepreneurship on economic growth, but using a sample of countries in Europe (there are few empirical studies for this purpose on European countries), and it is innovative because three different measures of entrepreneurial activity are tested, a more generic one and two other measures of entrepreneurial behav- iour and attitudes collected by the global entrepreneurship monitor (GEM) to assess their impact of entre- preneurship on countries’ economic growth.Publication Open Access The epic game of creating a successful gamified co-creation strategy2022-12-30 - Lopes, João M.; Santos, Nélia; Cussina, Hugo; Vieira, Isabel; Escudeiro, Maria; Maio, Lissandra; Magalhães, Yolanda; Gomes, SofiaThis paper aims to explore consumer engagement with online retailers through gamification, the use of game mechanics, and co-creation. A qualitative methodology was used through an exploratory case study approach. The interviews were conducted with 30 Portuguese consumers. It was found that the majority of respondents do not consider online shopping as a substitute for other entertainment activities. Respondents stressed that in online shopping, the important thing is personal satisfaction and their needs. According to the Hexad model, these characteristics fit the free spirit gamer, the Barttle model the explorer and the BrainHex model the seeker. As far as co-creation is concerned, the results indicate that most of the interviewees do not value the tools that exist on the retailers’ websites which allow them to create their own product. This study provides recommendations for retailers to implement a successful co-creation gamification strategy. Companies need to include gaming elements to enhance the retail experience and increase sales. In turn, this can increase competitive pressures among retailers by improving the services and products they offer. This paper provides empirical support for the current dearth of qualitative studies on the role of gamification and co-creation in the online retail experience. Many of the findings of this study are not in line with existing literature, allowing the conclusion that gamification alone is no longer enough to engage the online retail consumer with products and brands, requiring co-creation for the effective engagement of this consumer.