Digital Adaptation of the Portuguese Museums Educational Service in a Pandemic Context: Case Study

dc.contributor.authorSilva, Fátima Matos
dc.contributor.authorBorges, Isabel
dc.contributor.authorCosta, Eusébio
dc.contributor.authorPinto, Agostinho de Sousa
dc.contributor.authorAbreu, António
dc.description.abstractThe promotion and dissemination of cultural heritage, exhibited in Portuguese national museums, are of great importance, mainly in its educational aspect, but also as a foundation for the perpetuation of memory, both for the population in general and, above all, for children, adolescents and young adults. In this article, the main objective is to investigate the digital adaptation, resulting from the technological innovation implemented in six Portuguese national museums, namely in their educational services, as a way to overcome the problems created by the COVID-19 pandemic, problems that were aggravated during periods of lockdown and closure of these museums. We also intend to analyse the problem of accessibility to digital information and to understand how the institutional web contents of these educational services of the museums under study, which depend on the Direção Geral do Património Cultural (Directorate General for Cultural Heritage), comply with the accessibility requirements contained in Web Content Accessibility Guidelines 2.0 (WCAG 2.0) of the World Wide Web Consortium (W3C), as set out in Directive (EU) 2016/2102 of the European Parliament and the European Standard EN 17161:2019. The final analysis revealed several weaknesses that affect the interest and motivations of users, given the wide range of museum product offerings.pt_PT
dc.identifier.citationSilva, F. M., Borges, I., Costa, E., Pinto, A. S., & Abreu, A. (2022). Digital Adaptation of the Portuguese Museums Educational Service in a Pandemic Context: Case Study. In A. Mesquita, A. Abreu, J. V. Carvalho (Eds.), Perspectives and Trends in Education and Technology. Smart Innovation, Systems and Technologies (vol. 256, pp. 959-972). Springer. Repositório Institucional UPT,
dc.identifier.isbn978-981-16-5062-8 (Print)
dc.relation.ispartofseriesSmart Innovation, Systems and Technologies book series;256
dc.rightsrestricted accesspt_PT
dc.subjectEducational servicespt_PT
dc.subjectNational museumspt_PT
dc.subjectCultural heritagept_PT
dc.subjectDigital accessibilitypt_PT
dc.titleDigital Adaptation of the Portuguese Museums Educational Service in a Pandemic Context: Case Studypt_PT
degois.publication.titlePerspectives and Trends in Education and Technologypt_PT
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