The digital transformation at organizations: the case of retail sector

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dc.contributor.authorFerreira, Maria João
dc.contributor.authorDurão, Natércia
dc.contributor.authorSantos-Pereira, Carla
dc.contributor.authorMoreira, Fernando
dc.date.accessioned2020-09-29T15:23:53Z
dc.date.available2020-09-29T15:23:53Z
dc.date.issued2020-05
dc.description.abstractDigital transformation has changed the way we do business in all industries, from health to education. In this scenario, the retail sector is no exception. It is continually affected by advances in digital technologies, which contribute to significant, sometimes drastic and/or disruptive changes in the competitive landscape. Retail is now increasingly digital as multi-sided marketplaces are bringing the online and offline markets together to create better shopping experiences for consumers. In this context, consumers expect to find technology-enriched retail environments. Retailers are looking for advantages, e.g. to grow and create new market opportunities by using technological tools, creating new business models, optimizing and modernizing their practices in a consumer-centric approach. The research presented aims to provide an overview of the critical areas of the sector, perform a trend analysis of the key technologies used and contribute to the prediction of future retail trends.pt_PT
dc.identifier.citationFerreira M.J., Moreira F., Pereira C.S., & Durão N. (2020). The Digital Transformation at Organizations: the Case of Retail Sector. In Rocha Á., Adeli H., Reis L., Costanzo S., Orovic I., Moreira F. (eds), Trends and Innovations in Information Systems and Technologies. WorldCIST 2020. Advances in Intelligent Systems and Computing (vol. 1159, pp. 560-567). Springer, Cham. doi10.1007/978-3-030-45688-7_56. Disponível no Repositório UPT, http://hdl.handle.net/11328/3212pt_PT
dc.identifier.doi10.1007/978-3-030-45688-7_56pt_PT
dc.identifier.isbn978-3-030-45688-7
dc.identifier.urihttp://hdl.handle.net/11328/3212
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.publisherSpringerpt_PT
dc.relation.publisherversionhttps://link.springer.com/chapter/10.1007/978-3-030-45688-7_56pt_PT
dc.rightsrestricted accesspt_PT
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/pt_PT
dc.subjectRetailpt_PT
dc.subjectDigital transformationpt_PT
dc.subjectConsumerpt_PT
dc.subjectMulti-sided marketplacespt_PT
dc.subjectTechnologiespt_PT
dc.titleThe digital transformation at organizations: the case of retail sectorpt_PT
dc.typeconferenceObjectpt_PT
degois.publication.firstPage560pt_PT
degois.publication.lastPage567pt_PT
degois.publication.titleWorldCIST 2020: Trends and Innovations in Information Systems and Technologiespt_PT
degois.publication.volume1159pt_PT
dspace.entity.typePublicationen
person.affiliation.nameREMIT – Research on Economics, Management and Information Technologies
person.affiliation.nameREMIT – Research on Economics, Management and Information Technologies
person.affiliation.nameREMIT
person.affiliation.nameUniversidade Portucalense
person.familyNameFerreira
person.familyNameDurão
person.familyNameSantos-Pereira
person.familyNameMoreira
person.givenNameMaria João
person.givenNameNatércia
person.givenNameCarla
person.givenNameFernando
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