Tourism and Hospitality internships in Higher Education: A competency-based framework

dc.contributor.authorQuintela, Joana
dc.contributor.authorDurão, Marília
dc.contributor.authorVeríssimo, Medéia
dc.contributor.authorMarques, Jorge
dc.date.accessioned2024-10-29T15:32:42Z
dc.date.available2024-10-29T15:32:42Z
dc.date.issued2024-09-29
dc.description.abstractHigher education internships have the general goal of providing an active learning experience that supplements classroom learning, helping students transition to the labor market. Thus, internships can provide a valuable practical background to entering the labor market. Through internships, students can develop and apply the skills, theories, and concepts learned in their study programs, as well as gain industry-specific knowledge and competencies, enhancing their employability. Internships are also perceived as critical experiences influencing students’ decisions to join the tourism and hospitality workforce. First-hand experiences can give students a more robust and realistic view of the industry, playing a decisive role in shaping their future behavior. This research aims to contribute to a deeper understanding of the on-the-job training experiences of tourism and hospitality management students, modeling a competency-based framework. An exploratory research approach was adopted, combining theoretical and empirical methods: a comprehensive review of the extant literature on relevant skills and competencies for the tourism and hospitality industry and the analysis of undergraduate students’ accounts collected from internship reports that offered insights into the practical experiences of students and the competencies developed herewith. This study proposes a conceptual framework that integrates three sets of competencies: (i) cognitive and functional competencies, (ii) personal and social competencies, and (iii) professional competencies. Active learning experiences such as internships are posited as part of a formative continuum that begins with undergraduate education and transfers to the labor market. The proposed framework advances research in higher-level skill development and assists educators and organizational leaders in developing a graduate-level skilled workforce more efficiently by considering the strategic role of internships.
dc.identifier.citationQuintela, J. A., Durão, M., Veríssimo, M., & Marques, J. (2024). Tourism and Hospitality internships in Higher Education: A competency-based framework. In A. Sharma (Ed.), International Handbook of Skill, Education, Learning, and Research Development in Tourism and Hospitality, (part of book series: Springer International Handbooks of Education, pp. 245-267). Springer. https://doi.org/10.1007/978-981-97-4318-6_15. Repositório Institucional UPT. https://hdl.handle.net/11328/5987
dc.identifier.isbn978-981-97-4317-9
dc.identifier.isbn978-981-97-4318-6
dc.identifier.urihttps://hdl.handle.net/11328/5987
dc.language.isoeng
dc.publisherSpringer
dc.relation.hasversionhttps://doi.org/10.1007/978-981-97-4318-6_15
dc.rightsrestricted access
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/
dc.subjectTourism
dc.subjectHospitality
dc.subjectHigher Education
dc.subject.fosCiências Sociais - Outras Ciências Sociais
dc.titleTourism and Hospitality internships in Higher Education: A competency-based framework
dc.typebook part
dcterms.referenceshttps://link.springer.com/referenceworkentry/10.1007/978-981-97-4318-6_15#citeas
dspace.entity.typePublication
oaire.citation.endPage267
oaire.citation.startPage245
oaire.citation.titleInternational Handbook of Skill, Education, Learning, and Research Development in Tourism and Hospitality
oaire.versionhttp://purl.org/coar/version/c_970fb48d4fbd8a85
person.affiliation.nameREMIT - Research on Economics, Management and Information Technologies
person.affiliation.nameREMIT – Research on Economics, Management and Information Technologies
person.affiliation.nameREMIT – Research on Economics, Management and Information Technologies
person.affiliation.nameREMIT – Research on Economics, Management and Information Technologies
person.familyNameQuintela
person.familyNameDurão
person.familyNameVeríssimo
person.familyNameMarques
person.givenNameJoana
person.givenNameMarília
person.givenNameMedéia
person.givenNameJorge
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person.identifier.orcid0000-0003-4739-053
person.identifier.orcid0000-0001-5084-9836
person.identifier.orcid0000-0001-5392-5128
person.identifier.ridJCE-4443-2023
person.identifier.ridE-6336-2016
person.identifier.scopus-author-id57191262557
person.identifier.scopus-author-id57203330947
person.identifier.scopus-author-id57189515439
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