Implementing a Business Information System to improve the quality assurance mechanisms in a Portuguese higher education institution

dc.contributor.authorLopes, Filomena Castro
dc.contributor.authorMorais, Paula
dc.date.accessioned2019-10-08T16:16:16Z
dc.date.available2019-10-08T16:16:16Z
dc.date.embargo2019-11-01
dc.date.issued2019
dc.description.abstractHigher education institutions (HEIs) face, nowadays, enormous challenges to be competitive in a global world. The competitive environment means that HEIs, like other organizations, must be concerned with evaluating and monitoring their strategic objectives. Business Information (BI) systems combine different sources of information, from different information systems (IS), with analytical tools to present competitive information to planners and decision makers. In this way, BI systems emerge as tools that allow institutions to create future competitive advantages. This paper presents a case study of a Portuguese HEI, describing the implementation of a BI system to support the quality assurance system, and to improve its future strategy. This study focuses on one of the three HEI mission vectors: Teaching and Learning. As a result of this work, it was possible to parameterize the BI system, and to identify the digital information missing in the IS, and the necessary developments to collect it.pt_PT
dc.identifier.citationMorais, P., & Lopes, F. (2019). Implementing a Business Information System to improve the quality assurance mechanisms in a Portuguese higher education institution. In Proceedings of the 13th International Technology, Education and Development Conference (INTED 2019), Valencia, Spain, 11-13 Mar.2019. Disponível no Repositório UPT, http://hdl.handle.net/11328/2927pt_PT
dc.identifier.isbn978-84-09-08619-1
dc.identifier.urihttp://hdl.handle.net/11328/2927
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.rightsembargoed accesspt_PT
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/pt_PT
dc.subjectBusiness Intelligence Systemspt_PT
dc.subjectKPIpt_PT
dc.subjectBIpt_PT
dc.subjectHEIpt_PT
dc.subjectPerformance indicatorspt_PT
dc.subjectLearningpt_PT
dc.subjectTeachingpt_PT
dc.titleImplementing a Business Information System to improve the quality assurance mechanisms in a Portuguese higher education institutionpt_PT
dc.typeconferenceObjectpt_PT
degois.publication.locationValencia, Spainpt_PT
degois.publication.titleINTED2019 Proceedingspt_PT
dspace.entity.typePublicationen
person.affiliation.nameREMIT – Research on Economics, Management and Information Technologies
person.affiliation.nameREMIT - Research on Economics, Management and Information Technologies
person.familyNameLopes
person.familyNameMorais
person.givenNameFilomena Castro
person.givenNamePaula
person.identifier.ciencia-id0613-8BB6-9E9F
person.identifier.ciencia-idA216-71B3-E14C
person.identifier.orcid0000-0002-4891-6929
person.identifier.orcid0000-0002-0039-3532
person.identifier.ridG-9298-2016
person.identifier.ridL-1800-2016
person.identifier.scopus-author-id55523185400
relation.isAuthorOfPublication5d23b4ad-438f-410a-80b5-9b92e6e44c51
relation.isAuthorOfPublication5adaf839-ec77-4d5f-88e3-9ca0ac5d9621
relation.isAuthorOfPublication.latestForDiscovery5d23b4ad-438f-410a-80b5-9b92e6e44c51

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