Student´s role in the Implementation of a Lean Teaching and Learning Model

Abstract

This paper presents a pilot study based on the application of lean concepts to teaching and learning in higher education. It is based on findings carried out within an optional course called "Lean Enterprise", which is part of the 5th year of the Integrated Masters degree program of Industrial Engineering and Management (IME), at the University of Minho, Portugal. The study aims to discuss students’ active role in the improvement of teaching and learning. The main structure of the methodology used is based on the implementation of PDCA cycles of continuous improvement in each class. A set of standards were created at the start to make the continuous improvement effective. One of the standards created was the standard structure for the class. The classes followed a pattern established of 100 minutes per class, with a defined instant to start and a defined instant to finish. At the end of every class (total of 12 sessions), the students were asked to give feedback about the class performance. Data collection was based on online questionnaires to students, applied at the end of each class (for process evaluation) and also at the end of the conclusion of the course (overall evaluation). Findings based on students’ perceptions suggest that the model applied was useful and contributed to improve teaching and learning, showing that students´ play a very important role in supporting teachers with feedback about course planning, delivery and assessment. Implications of the application of this model based on lean concepts to educational settings will be discussed in the paper.