Quintela, Joana

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Quintela

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Joana

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Joana Quintela

Biografia

Joana A. Quintela is an Assistant Professor at the Department of Tourism, Heritage and Culture of Portucalense University and Coordinator of the Short Master - Wine Sommelier and Global Wine Market. She holds a PhD in Tourism (European Doctorate) and a Specialization Course in Hotel Management. She is a REMIT - Research in Economics, Management, and Information Technologies member. Her research interests in tourism and hospitality, focused mainly on service quality and health and wellness, with an emphasis on marketing, sustainability, happiness, and quality of life. She also participates as a coordinator and researcher in several ERASMUS + projects. Joana A. Quintela é doutorada em Turismo (Doutoramento Europeu) pela Universidade de Aveiro e tem um Curso de Especialização em Direção Hoteleira pela ADHP. é Professora Auxiliar do Departamento de Turismo, Património e Cultura da Universidade Portucalense e Coordenadora do Short Master - Wine Sommelier e Mercado Global de Vinhos. É membro do REMIT - Research in Economics, Management, and Information Technologies. Os seus interesses de investigação focam-se no turismo e hospitalidade, com ênfase na saúde e no bem-estar, com ênfase no marketing, sustentabilidade, felicidade e qualidade de vida. Participa também como coordenadora e investigadora em vários projetos ERASMUS +. Afiliação: REMIT - Research on Economics, Management and Information Technologies DTPC - Departamento de Turismo, Património e Cultura.

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0000-0002-4475-2744
0E10-1DCB-F241

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REMIT – Research on Economics, Management and Information Technologies
Centro de investigação que que tem como objetivo principal produzir e disseminar conhecimento teórico e aplicado que possibilite uma maior compreensão das dinâmicas e tendências económicas, empresariais, territoriais e tecnológicas do mundo contemporâneo e dos seus efeitos socioeconómicos. O REMIT adota uma perspetiva multidisciplinar que integra vários domínios científicos: Economia e Gestão; Ciências e Tecnologia; Turismo, Património e Cultura. Founded in 2017, REMIT – Research on Economics, Management and Information Technologies is a research unit of Portucalense University. Based on a multidisciplinary and interdisciplinary perspective it aims at responding to social challenges through a holistic approach involving a wide range of scientific fields such as Economics, Management, Science, Technology, Tourism, Heritage and Culture. Grounded on the production of advanced scientific knowledge, REMIT has a special focus on its application to the resolution of real issues and challenges, having as strategic orientations: - the understanding of local, national and international environment; - the development of activities oriented to professional practice, namely in the business world.

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Tipo de Documento: conference paper ×

Resultados da pesquisa

A mostrar 1 - 5 de 5
  • Miniatura
    PublicaçãoAcesso Restrito
    Strategic approach to thermal tourism during and after Covid-19
    2024-04-28 - Liberato, Dália; Quintela, Joana; Neto, Paulo; Liberato, Pedro; Brandão, Filipa; Costa, Elga
    Health and wellness have become important motives for consumption, attracting the researchers’ interest. One of the current challenges in academic research and in the wellness tourism industry is the conceptual development related to the key term wellness. In recent years in Europe, classical thermalism, focused essentially on the “cure” dimension, has been replaced by modern thermalism, which is particularly based on the “wellness” dimension, and the offer is more focused on preventive therapeutic motivations, combined with recreational and tourism aspects. Although the pandemic period led to the stagnation of tourism businesses, health tourism capitalized on the opportunity and developed successfully from the impact of the pandemic. The main objective of this work is to understand the challenges and strategies of the sector during and after Covid-19, namely whether the impact of the pandemic confirmed the need to reassess products and services, with complementary and composite offers that combine nature, sports, and nutrition, among others. A qualitative methodology approach was used to answer this objective, drawing on semi-structured interviews. The results report the challenges that Covid-19 represented to the sector, regarding the expenses increasing with disease prevention and equipment maintenance, the lack of investment, and the decrease in wellness products consumption.
  • Miniatura
    PublicaçãoAcesso Restrito
    Specificities of thermalism in health tourism: The mediating role of the territory
    2024-04-28 - Brandão, Filipa; Liberato, Dália; Duarte, João; Liberato, Pedro; Quintela, Joana
    Wellness is recognized in several research studies as a common term regarding health, quality of life and satisfaction, in association with or replacing wellness. Also, the concept of quality of life is important to complement health tourism. Quality of life is useful in conceptualizing well-being by establishing links between objective and subjective features of this concept. In the search for a better quality of life, individuals look for ways to improve their well-being. In this sense and in the framework of this work, thermalism as a health activity arises as one of the most natural ways to improve well-being. Thermalism is defined as the use of natural mineral water and other complementary methods for prevention, therapy, rehabilitation or wellness. This research proposes a development strategy for thermal springs in the North of Portugal through the identification of the currently existing health and wellness, tourism, cultural and heritage attributes in the region. A qualitative methodology is applied, through semi-structured interviews, having as objectives to contextualize thermal tourism in health tourism and to identify the specialized thermal services available in the thermal regions of Northern Portugal. The results show the existing difficulties in the sector, namely the marked seasonality of demand and human resources, the non-diversity of age among thermal users, the lack of innovative equipment, the impact of the pandemic, the restrictions imposed on the thermal operation during the pandemic, the lack of tourist support structures, the scarcity of available and quality accommodation, the missing municipal and/or regional support, which permanently challenge the sector. In what concerns the identification of the specialized thermal services available in the thermal regions of Northern Portugal, it emerges the availability of opening services for the school community, free transportation and reception of local users in a thermal environment, specific thermal circuits; thermal massages, and differentiating treatments by the mineral-medicinal properties of the thermal waters of each geographical location.
  • Miniatura
    PublicaçãoAcesso Aberto
    Sustainability in health and wellness tourism: The creation of health regions
    2024-05-01 - Quintela, Joana; Costa, Carlos; Correia, Anabela
    Health and wellness tourism has been an area of research with several approaches in different geographical contexts (Cooper et al., 2023; Letunovska et al., 2020), although not with a very clear link to sustainability or its potential for territorial development. From a perspective of sustainability, this type of tourism has the potential to facilitate and contribute to the quality of life of communities from the moment it combines their different interests with those of visitors and respects the natural, cultural and economic resources of the territories. This balanced combination of factors is crucial for local and regional development, which is even more important for inland regions. Based on this assumption and considering that the Central region of Portugal is a centre of attraction for health and wellness tourism - where 50% of the country's thermal spas are located - the main aim of this research is to highlight the potential of health and wellness tourism for local and regional development.
  • Miniatura
    PublicaçãoAcesso Aberto
    Challenges of hotel management in historic buildings
    2024-05-08 - Quintela, Joana; Marques, Jorge
    This study is an exploratory approach to the concept of historic hotels, aiming to identify management's main challenges. Adaptinghistoric buildings to hotelscan beseen from the perspective of innovation, market differentiation and increased quality of service. However, this adaptation process challenges hotel management from an operational and conceptual perspective. The study is based on work carried out in the classroom, involving teachers and students from different curricular units throughan interdisciplinary project. The research work was structured through subsequent phases: literature review and concept clarification of historic hotels; identification of the main challenges related to historic hotels' management; identification and development of adequate tools for collecting primary data; and application of the primary data collection tools.
  • Miniatura
    PublicaçãoAcesso Restrito
    Demand trends in european thermalism
    2024-05-08 - Quintela, Joana; Liberato, Dália; Neto, Paulo; Liberato, Pedro; Brandão, Filipa
    Thermalism is a popular form of therapy that involves the use of the healing properties of mineral waters for health and wellness purposes. In Europe, thermalism has a long history and is widely practised in many countries across the continent (Rawlinson & Heap, 2017). In recent decades, health and wellness have become important motives for consumption, attracting the interest of researchers from different disciplines. However, one of the current challenges in academic research and the wellness tourism industry is the conceptual development related to the key term wellness. In recent years, classical thermalism, focused essentially on the 'cure' dimension, has been replaced by modern thermalism, which is particularly based on the 'wellness' dimension, and the offer is more focused on preventive therapeutic motivations, combined with recreational and tourism aspects. Following this trend, spas are starting to regain some dynamism in betting on a diversified offer, which not only considers therapeutic assumptions but also a holistic perspective, which simultaneously includes the assumptions of health and wellness. This research aims to analyze the main European thermal destinations to trace the demand profile.