Barbosa, Isabel Cristina Pereira

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Barbosa

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Isabel Cristina Pereira

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Isabel Barbosa

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Docente do Departamento de Economia e Gestão. Isabel Barbosa é uma investigadora dedicada que possui um Mestrado em Gestão pela Universidade Lusíada do Norte - Porto, onde se focou no complexo fenómeno do burnout, examinando os seus motivadores subjacentes, impactos e estratégias de prevenção. Durante o seu período como Investigadora no Centro de Investigação em Organizações, Mercados e Gestão Industrial (COMEGI), contribuiu significativamente para o discurso académico na área de recursos humanos, explorando tópicos como satisfação no trabalho, envolvimento dos funcionários e burnout. Isabel também atua como tutora na Aliança Arqus, um programa de tutoria de idiomas que promove a proficiência linguística e o intercâmbio cultural entre os estudantes. Anteriormente, lecionou aulas de Recursos Humanos na Escola de Economia e Gestão (EEG) da Universidade do Minho, onde nutriu a próxima geração de académicos e profissionais. No entanto, já não está associada à Universidade do Minho; a sua experiência lá permanece uma parte valiosa da sua jornada académica. Atualmente, Isabel está a realizar um doutoramento, enriquecendo ainda mais as suas atividades académicas. Para além dos seus estudos doutorais, assumiu recentemente um novo papel como Professora Assistente Convidada na Universidade Portucalense Infante D. Henrique, no Departamento de Ciências Económicas e Empresariais. Nesta posição, leciona disciplinas de Gestão de Pessoas e Organização de Empresas (Licenciatura em Gestão) e Liderança e Gestão de Pessoas (Licenciatura em Marketing). Através dos seus diversos papéis na investigação e educação, Isabel permanece motivada e profundamente interessada na sua área, procurando continuamente contribuir para a compreensão e o avanço da gestão e dos recursos humanos.

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REMIT – Research on Economics, Management and Information Technologies
Centro de investigação que que tem como objetivo principal produzir e disseminar conhecimento teórico e aplicado que possibilite uma maior compreensão das dinâmicas e tendências económicas, empresariais, territoriais e tecnológicas do mundo contemporâneo e dos seus efeitos socioeconómicos. O REMIT adota uma perspetiva multidisciplinar que integra vários domínios científicos: Economia e Gestão; Ciências e Tecnologia; Turismo, Património e Cultura. Founded in 2017, REMIT – Research on Economics, Management and Information Technologies is a research unit of Portucalense University. Based on a multidisciplinary and interdisciplinary perspective it aims at responding to social challenges through a holistic approach involving a wide range of scientific fields such as Economics, Management, Science, Technology, Tourism, Heritage and Culture. Grounded on the production of advanced scientific knowledge, REMIT has a special focus on its application to the resolution of real issues and challenges, having as strategic orientations: - the understanding of local, national and international environment; - the development of activities oriented to professional practice, namely in the business world.

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  • PublicationOpen Access
    Beyond image: Evaluating the perceived effectiveness of workplace mental health programs in the insurance sector
    2025-01-18 - Barbosa, Isabel Cristina Pereira; Real, Elizabeth
    Background Mental health programs in the workplace have gained increasing attention as organizations strive to support employee well-being. However, the effectiveness and reception of these initiatives from the employee perspective still need to be studied. Methods A qualitative study used 30 semi-structured interviews with individuals from large insurance companies in Portugal. It focused on their perceptions of workplace mental health programs, stress, and time management training. The participants ranged in age from 25 to 55 years (average 38), with a slightly more significant proportion of women, reflecting the gender distribution in the Portuguese insurance sector. The sample had an average of 10 years of industry experience, from entry-level to middle-management roles. Thematic analysis with an audit trail and thick description was used to analyse data. Results The findings revealed a significant disconnect between the intended benefits of these programs and employee experiences. Many viewed the initiatives as primarily beneficial for the company’s image rather than employee well-being. A common concern was that workload remained unchanged after training, leading employees to prioritize work over program participation. Additional key findings included generational differences in program perception, with younger employees expressing more frustration over the lack of follow-through. Most participants reported that initiatives failed to address the root causes of stress. More than half of the interviewees felt a lingering stigma around discussing mental health at work, whereas a majority mentioned increased stress due to rapid industry digitalization. Notably, many participants perceived a significant gap between upper management’s promotion of mental health initiatives and their understanding of daily employee challenges. Conclusions These findings highlight a critical gap between implementing workplace mental health programs and their perceived value among employees. Organizations need to reevaluate their mental health initiatives to ensure that they provide tangible benefits and address underlying workplace stressors. Future research should explore strategies to better align mental health programs with the insurance sector’s employee needs and work realities.