Organisational culture and balanced scorecard: An empirical study in Portugal

dc.contributor.authorOliveira, Cidália
dc.contributor.authorRodrigues, Margarida
dc.contributor.authorSilva, Rui
dc.contributor.authorFranco, Mário
dc.date.accessioned2024-01-04T10:13:10Z
dc.date.available2024-01-04T10:13:10Z
dc.date.issued2023-07-20
dc.description.abstractThis study aims to identify and characterize the culture of the largest exporters without the Balanced Scorecard (BSC) and with the BSC implemented. In addition, it confirms whether there are different characteristics in the type of organizational culture of the largest exporters without the BSC and with the BSC. To achieve this objective, data were collected through questionnaires sent to the 250 largest exporters in Portugal. Multivariate statistical techniques were used to validate the research hypotheses. This research shows that the Adhocracy (turbulent management) culture type prevails in organizations without BSC, while the Market (productivity) culture type prevails in organizations with BSC. The study is based on the characterization of the culture type of the organizations. This characterization is significant because organizational culture shapes and differentiates organizations’ actions, goal definitions, and strategic objectives, which can affect organizational performance. Although recent literature has addressed organizational culture and performance monitoring in isolation, not many studies have been found that link the topics of organizational culture, BSC, and performance.
dc.identifier.citationOliveira, C., Rodrigues, M., Silva, R., & Franco, M. (2023). Organisational culture and balanced scorecard: An empirical study in Portugal. Management : Journal of Contemporary Management Issues, 28(2), 133-149. https://doi.org/10.30924/mjcmi.28.2.10. Repositório Institucional UPT. https://hdl.handle.net/11328/5317
dc.identifier.doihttps://doi.org/10.30924/mjcmi.28.2.10
dc.identifier.issn1331-0194
dc.identifier.issn1846-3363
dc.identifier.urihttps://hdl.handle.net/11328/5317
dc.language.isoeng
dc.publisherUniversity of Split, Faculty of Economics
dc.relation.hasversionhttps://hrcak.srce.hr/en/310937
dc.rightsopen access
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/
dc.subjectBalanced Scorecard
dc.subjectOrganizational culture
dc.subjectPerformance
dc.subjectMajor Portuguese exporters
dc.titleOrganisational culture and balanced scorecard: An empirical study in Portugal
dc.typejournal article
dspace.entity.typePublication
oaire.citation.endPage149
oaire.citation.issue2
oaire.citation.startPage133
oaire.citation.titleManagement : Journal of Contemporary Management Issues
oaire.citation.volume28
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