Social and psychological product value perceptions: an exploratory study [abstract]

dc.contributor.authorMarnoto, Sandra
dc.contributor.authorSousa, Célio A. A.
dc.contributor.authorCarvalho, João M. S.
dc.date.accessioned2022-06-03T12:06:17Z
dc.date.available2022-06-03T12:06:17Z
dc.date.issued2019-07
dc.description.abstractThe distributed value is perceived by the customer as the difference between the total value and the total cost of the product (good, service, idea, information, experience), also corresponding to the perceived value of use of the product, which includes experiences, sensations and mental states. Note that the total cost to the customer comprises all types of costs, financial (price, ability to pay, opportunity cost) and non-financial costs (physical, psychological and social aspects related to the use of the product, such as accessibility, embarrassment, usability, etc.), in which he expects to incur to evaluate, obtain and use the product. The tetrad-value theory (Carvalho & Sousa, 2015, 2018) enhance the traditional approach of the Triple Bottom Line (Elkington, 1997) and includes economic, social, ecological and psychological values. The economic value exists in all type of product, being the basis for its existence in the market. For the organization, this type of value consists of revenue and profit, which may not only be of a financial nature. For example, for an organization with social purposes, non-financial profit goes through the effective fulfillment of its specific mission. The economic value for the customer has to do with the satisfaction of their need through the product acquired. There may also be economic value for society, through job creation and wealth growth, as well as economic externalities, which are shared by various stakeholders. (...)pt_PT
dc.identifier.citationCarvalho, J. M. S., Marnoto, S., & Sousa, C. A. A. (2019). Social and psychological product value perceptions: an exploratory study [abstract]. In Book of Abstracts of the 4th International Conference on New Business Models, Berlim, Alemanha, 1-3 julho (p. 54). Repositório Institucional UPT. http://hdl.handle.net/11328/4221pt_PT
dc.identifier.isbn978-3-96705-000-4
dc.identifier.urihttp://hdl.handle.net/11328/4221
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.rightsrestricted accesspt_PT
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/pt_PT
dc.subjectTetrad-value theorypt_PT
dc.subjectPerception of valuept_PT
dc.subjectPsychological valuept_PT
dc.subjectSocial valuept_PT
dc.subjectDistributed valuept_PT
dc.titleSocial and psychological product value perceptions: an exploratory study [abstract]pt_PT
dc.typeotherpt_PT
degois.publication.firstPage54pt_PT
degois.publication.titleBook of Abstracts of the 4th International Conference on New Business Modelspt_PT
dspace.entity.typePublicationen
person.affiliation.nameREMIT – Research on Economics, Management and Information Technologies
person.familyNameCarvalho
person.givenNameJoão M. S.
person.identifier.ciencia-idF81A-B9D1-200D
person.identifier.orcid0000-0003-0683-296X
person.identifier.ridU-3457-2019
person.identifier.scopus-author-id57209932043
relation.isAuthorOfPublication43ffe406-9c1c-4694-8572-06d99791d3f6
relation.isAuthorOfPublication.latestForDiscovery43ffe406-9c1c-4694-8572-06d99791d3f6

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