The emotional toll of organizational downsizing.
Date
2008
Embargo
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Coadvisor
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Publisher
Centro de Investigação em Gestão e Economia da Universidade Portucalense
Language
English
Alternative Title
Abstract
In spite of the frequent need for downsizing organisations, managers are in general badly
prepared to meet such contingencies when they arise. There is thus a real need for
educating managers to handle layoffs. This paper analyses the emotional dynamics at
work in cases of downsizing organisations, the types of impact on layoff ‘survivors’ and
the coping strategies that management may promote and deploy in order to minimise
organisational trauma.
Emotions are key factors in social life upon which a coherent sense of community
ultimately depends. The idea advanced here is that understanding and managing emotions
may enhance survivor coping capacities and thus prevent the major negative effects of
downsizing for both the organisation and the individual. The paper concludes with
practical recommendations to ensure that emotional well-being is prioritised as central to
the process of downsizing in order to maximize cooperation and sustain collective
endeavour.
Keywords
Downsizing, Layoffs, Emotional management, Coping strategies, Stress
Document Type
Journal article
Publisher Version
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Citation
WILKS, D. C. (2008). The emotional toll of organizational downsizing. Documentos de trabalho = Working papers, N.º3.
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Designation
Access Type
Open Access