Identification and analytical comparison of Supply Chain Management skills in Portugal

Abstract

The use of digital technologies to optimize performance in logistics and supply chains is a phenomenon that aims to put the customer at the center of business thinking. The new scenarios arising from digital transformation force logistics to adapt to a more complex, ever-changing, and highly uncertain environment. So, the demand for well-qualified logistics professionals to perform in this context becomes essential for organizations. The objective of the article is to identify the key logistics and supply chain management competencies to perform in an environment impacted by digital transformation. We analyzed the content of textual data from: (1) job advertisements in the logistics area in Portugal, and (2) academic research articles on competencies in the logistics area. The results show an evolution in the skills required, with greater emphasis on technical skills related to information technology. Furthermore, interpersonal skills such as communication, teamwork, and flexibility are highly valued.