Quintela, Joana
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Quintela
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Joana
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Joana Quintela
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Joana A. Quintela is an Assistant Professor at the Department of Tourism, Heritage and Culture of Portucalense University and Coordinator of the Short Master - Wine Sommelier and Global Wine Market. She holds a PhD in Tourism (European Doctorate) and a Specialization Course in Hotel Management. She is a REMIT - Research in Economics, Management, and Information Technologies member. Her research interests in tourism and hospitality, focused mainly on service quality and health and wellness, with an emphasis on marketing, sustainability, happiness, and quality of life. She also participates as a coordinator and researcher in several ERASMUS + projects.
Joana A. Quintela é doutorada em Turismo (Doutoramento Europeu) pela Universidade de Aveiro e tem um Curso de Especialização em Direção Hoteleira pela ADHP. é Professora Auxiliar do Departamento de Turismo, Património e Cultura da Universidade Portucalense e Coordenadora do Short Master - Wine Sommelier e Mercado Global de Vinhos. É membro do REMIT - Research in Economics, Management, and Information Technologies. Os seus interesses de investigação focam-se no turismo e hospitalidade, com ênfase na saúde e no bem-estar, com ênfase no marketing, sustentabilidade, felicidade e qualidade de vida. Participa também como coordenadora e investigadora em vários projetos ERASMUS +.
Afiliação:
REMIT - Research on Economics, Management and Information Technologies
DTPC - Departamento de Turismo, Património e Cultura.
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REMIT – Research on Economics, Management and Information Technologies
Centro de investigação que que tem como objetivo principal produzir e disseminar conhecimento teórico e aplicado que possibilite uma maior compreensão das dinâmicas e tendências económicas, empresariais, territoriais e tecnológicas do mundo contemporâneo e dos seus efeitos socioeconómicos. O REMIT adota uma perspetiva multidisciplinar que integra vários domínios científicos: Economia e Gestão; Ciências e Tecnologia; Turismo, Património e Cultura.
Founded in 2017, REMIT – Research on Economics, Management and Information Technologies is a research unit of Portucalense University. Based on a multidisciplinary and interdisciplinary perspective it aims at responding to social challenges through a holistic approach involving a wide range of scientific fields such as Economics, Management, Science, Technology, Tourism, Heritage and Culture.
Grounded on the production of advanced scientific knowledge, REMIT has a special focus on its application to the resolution of real issues and challenges, having as strategic orientations:
- the understanding of local, national and international environment;
- the development of activities oriented to professional practice, namely in the business world.
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Publicação Acesso Restrito A roadmap to interdisciplinary project-based learning: Designing innovative experiences for tourism destinations2024-04-15 - Quintela, Joana; Durão, Marília; Veríssimo, MedéiaThis international case study book provides 23 expertly curated case studies on entrepreneurship and innovation in tourism, each with detailed implementation instructions for the instructor to maximise student participation and learning. The dynamic characteristic of the tourism industry under the influence of micro and macro environment factors requires future professionals to be equipped with appropriate skills and competencies to deal with change and development in real-life practices. Curated and developed by industry experts and practitioners, these case studies embody real-world scenarios with the aim of best preparing students for their future careers. This compelling set of case studies explores the dynamics of entrepreneurship in global context, analyses emerging markets and new business models, and elicits the implications of innovation and entrepreneurship in different contexts and within a transdisciplinary perspective. The cases illustrate innovation and entrepreneurship as an accelerator of tourism growth and development, under a sustainable perspective. With reflective questions throughout to aid both in-class discussion and self-study, this book is an ideal study resource for use in higher and vocational education, and its unique, teaching-led approach positions it as a vital study tool for instructors and students alike.Publicação Acesso Restrito Health and wellness tourism: A strategic plan for tourism and thermalism valorization of São Pedro do Sul2015 - Costa, Carlos; Mendes, José; Quintela, JoanaPublicação Acesso Restrito E-Learning platforms in Heritage Education: A strategy to preserve traditional craftsmanship2023-03 - Palotás, Gábor; Quintela, JoanaThe content of this chapter is based on the analysis of this triad - heritage, education, and ICTs. E-learning and m-learning make it possible to motivate students in the learning and teaching process. Working with ICT tools acquires importance with regard to the possibilities they offer for disseminating heritage, promoting historical learning and raising awareness of cultural diversity and its preservation.This document describes the planning phase for the development of building trades, an online platform that incorporates learning, involvement and autonomy of those interested in applying in diverse contexts and with diverse motivations the application of manual construction techniques, typical of traditional architecture of several European countries. The e-Academy of Building Trades - E-learning Platform of Traditional Craftsmanship is a transnational project answering the great need for new, innovative approaches in the education of craftsmanship related to traditional building methods.Publicação Acesso Restrito Health and wellness Tourism in the pursuit of quality of life: A case study approach for Portugal and Hungary2023-02 - Costa, Carlos; Correia, Anabela; Quintela, JoanaThe health and wellness tourism sector is one of the most dynamic in Europe and has experienced a significant worldwide increase in the last decades. It emerges as a key element of lifestyle, due to a set of circumstances and restrictions imposed by contemporary life. In this sense, health and wellness activities may be revealed as a means capable of satisfying the needs of the consumers, that constitute the modern wellness tourists. Although the pandemic of COVID-19 may have an impact on individuals' visits to health and well-being destinations, it may, on the other hand, contribute to an increase in health concerns, both from the perspective of cure and prevention, supported by a continuous search to raise QoL levels. The aim of this study is to identify the contribution of health tourism to the quality of life of the demand, identifying the satisfaction levels on its' different dimensions, and presents the results of a comparative study developed in Thermal Spas in Portugal and in Hungary, providing theoretical and practical contributions to this research field.Publicação Acesso Aberto Wellness Tourism Experience on the Rise Post COVID: Behavioural Demand Trends and Expectations2022 - Hekmat, Nasim; Marques, Jorge; Quintela, Joana; Ramazanova, MakhabbatThis chapter synthesizes the emergence of the growing wellness tourism segment in an era of post-COVID-19 travel when consumer mentality has been radically changed and shifted towards different needs. This includes any activity that allows tourists to work on themselves mentally or physically and present several considerations and recommendations for the wellness industry to take full advantage of tourism opportunities moving forward. It aims to help understand consumer behaviour and preferences by predicting wellness tourism trends and developments, acknowledging the gaps in the research available for understanding wellness tourism post covid and reflecting the experience economy perspective in the sector. A research method was developed, including a literature review and survey application to potential wellness tourists. Discussion of results is provided, along with main conclusions, allowing the identification of trends and development measures to help improve wellness tourism in a post-COVID era.Publicação Acesso Aberto The Literary Man Óbidos Hotel (2015) [entrada em dicionário]2023-11 - Quintela, Joana"The Literary Man" Óbidos Hotel is located next to the Castle of the medieval town of Óbidos (Leiria, Portugal), near the entrance to the wall where the main tourist attractions are located. Although the hotel opened in 2015, the history of the building in which it is housed dates back to the 19th century. The building was erected in 1831, one year after the prior of S. Pedro da Vila de Óbidos, António Gonçalves d’Asseca, acquired the Casas da Calçada next to the Chafariz Novo, with the purpose of founding a convent for nuns. The work, financed by King D. Miguel, began the following year, and the chapel was concluded in 1883 with the invocation of Jesus, Mary and Joseph.Publicação Acesso Restrito Tourism and Hospitality internships in Higher Education: A competency-based framework2024-09-29 - Quintela, Joana; Durão, Marília; Veríssimo, Medéia; Marques, JorgeHigher education internships have the general goal of providing an active learning experience that supplements classroom learning, helping students transition to the labor market. Thus, internships can provide a valuable practical background to entering the labor market. Through internships, students can develop and apply the skills, theories, and concepts learned in their study programs, as well as gain industry-specific knowledge and competencies, enhancing their employability. Internships are also perceived as critical experiences influencing students’ decisions to join the tourism and hospitality workforce. First-hand experiences can give students a more robust and realistic view of the industry, playing a decisive role in shaping their future behavior. This research aims to contribute to a deeper understanding of the on-the-job training experiences of tourism and hospitality management students, modeling a competency-based framework. An exploratory research approach was adopted, combining theoretical and empirical methods: a comprehensive review of the extant literature on relevant skills and competencies for the tourism and hospitality industry and the analysis of undergraduate students’ accounts collected from internship reports that offered insights into the practical experiences of students and the competencies developed herewith. This study proposes a conceptual framework that integrates three sets of competencies: (i) cognitive and functional competencies, (ii) personal and social competencies, and (iii) professional competencies. Active learning experiences such as internships are posited as part of a formative continuum that begins with undergraduate education and transfers to the labor market. The proposed framework advances research in higher-level skill development and assists educators and organizational leaders in developing a graduate-level skilled workforce more efficiently by considering the strategic role of internships.Publicação Acesso Restrito Tourism and Hospitality internships in Higher Education: A competency-based framework2023-12-12 - Quintela, Joana; Marques, Jorge; Durão, Marília; Veríssimo, MedéiaHigher education internships have the general goal of providing an active learning experience that supplements classroom learning, helping students transition to the labor market. Thus, internships can provide a valuable practical background to entering the labor market. Through internships, students can develop and apply the skills, theories, and concepts learned in their study programs, as well as gain industry-specific knowledge and competencies, enhancing their employability. Internships are also perceived as critical experiences influencing students’ decisions to join the tourism and hospitality workforce. First-hand experiences can give students a more robust and realistic view of the industry, playing a decisive role in shaping their future behavior. This research aims to contribute to a deeper understanding of the on-the-job training experiences of tourism and hospitality management students, modeling a competency-based framework. An exploratory research approach was adopted, combining theoretical and empirical methods: a comprehensive review of the extant literature on relevant skills and competencies for the tourism and hospitality industry and the analysis of undergraduate students’ accounts collected from internship reports that offered insights into the practical experiences of students and the competencies developed herewith. This study proposes a conceptual framework that integrates three sets of competencies: (i) cognitive and functional competencies, (ii) personal and social competencies, and (iii) professional competencies. Active learning experiences such as internships are posited as part of a formative continuum that begins with undergraduate education and transfers to the labor market. The proposed framework advances research in higher-level skill development and assists educators and organizational leaders in developing a graduate-level skilled workforce more efficiently by considering the strategic role of internships.Publicação Acesso Restrito Thermal tourism [entrada em enciclopédia]2022-08-31 - Quintela, JoanaThermal tourism is one of the oldest motivations for travel as people have been traveling to hot springs since ancient times. [...]