Quintela, Joana

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Quintela

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Joana

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Joana Quintela

Biografia

Joana A. Quintela is an Assistant Professor at the Department of Tourism, Heritage and Culture of Portucalense University and Coordinator of the Short Master - Wine Sommelier and Global Wine Market. She holds a PhD in Tourism (European Doctorate) and a Specialization Course in Hotel Management. She is a REMIT - Research in Economics, Management, and Information Technologies member. Her research interests in tourism and hospitality, focused mainly on service quality and health and wellness, with an emphasis on marketing, sustainability, happiness, and quality of life. She also participates as a coordinator and researcher in several ERASMUS + projects. Joana A. Quintela é doutorada em Turismo (Doutoramento Europeu) pela Universidade de Aveiro e tem um Curso de Especialização em Direção Hoteleira pela ADHP. é Professora Auxiliar do Departamento de Turismo, Património e Cultura da Universidade Portucalense e Coordenadora do Short Master - Wine Sommelier e Mercado Global de Vinhos. É membro do REMIT - Research in Economics, Management, and Information Technologies. Os seus interesses de investigação focam-se no turismo e hospitalidade, com ênfase na saúde e no bem-estar, com ênfase no marketing, sustentabilidade, felicidade e qualidade de vida. Participa também como coordenadora e investigadora em vários projetos ERASMUS +. Afiliação: REMIT - Research on Economics, Management and Information Technologies DTPC - Departamento de Turismo, Património e Cultura.

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REMIT – Research on Economics, Management and Information Technologies
Centro de investigação que que tem como objetivo principal produzir e disseminar conhecimento teórico e aplicado que possibilite uma maior compreensão das dinâmicas e tendências económicas, empresariais, territoriais e tecnológicas do mundo contemporâneo e dos seus efeitos socioeconómicos. O REMIT adota uma perspetiva multidisciplinar que integra vários domínios científicos: Economia e Gestão; Ciências e Tecnologia; Turismo, Património e Cultura. Founded in 2017, REMIT – Research on Economics, Management and Information Technologies is a research unit of Portucalense University. Based on a multidisciplinary and interdisciplinary perspective it aims at responding to social challenges through a holistic approach involving a wide range of scientific fields such as Economics, Management, Science, Technology, Tourism, Heritage and Culture. Grounded on the production of advanced scientific knowledge, REMIT has a special focus on its application to the resolution of real issues and challenges, having as strategic orientations: - the understanding of local, national and international environment; - the development of activities oriented to professional practice, namely in the business world.

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  • PublicaçãoAcesso Restrito
    Tourism and Hospitality internships in Higher Education: A competency-based framework
    2023-12-12 - Quintela, Joana; Marques, Jorge; Durão, Marília; Veríssimo, Medéia
    Higher education internships have the general goal of providing an active learning experience that supplements classroom learning, helping students transition to the labor market. Thus, internships can provide a valuable practical background to entering the labor market. Through internships, students can develop and apply the skills, theories, and concepts learned in their study programs, as well as gain industry-specific knowledge and competencies, enhancing their employability. Internships are also perceived as critical experiences influencing students’ decisions to join the tourism and hospitality workforce. First-hand experiences can give students a more robust and realistic view of the industry, playing a decisive role in shaping their future behavior. This research aims to contribute to a deeper understanding of the on-the-job training experiences of tourism and hospitality management students, modeling a competency-based framework. An exploratory research approach was adopted, combining theoretical and empirical methods: a comprehensive review of the extant literature on relevant skills and competencies for the tourism and hospitality industry and the analysis of undergraduate students’ accounts collected from internship reports that offered insights into the practical experiences of students and the competencies developed herewith. This study proposes a conceptual framework that integrates three sets of competencies: (i) cognitive and functional competencies, (ii) personal and social competencies, and (iii) professional competencies. Active learning experiences such as internships are posited as part of a formative continuum that begins with undergraduate education and transfers to the labor market. The proposed framework advances research in higher-level skill development and assists educators and organizational leaders in developing a graduate-level skilled workforce more efficiently by considering the strategic role of internships.