Lopes, Filomena Castro
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Lopes
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Filomena Castro
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Filomena Castro Lopes
Biografia
Lecturer since October 1986. Associate Professor at Universidade Portucalense Infante D. Henrique since September 2003, where she also held the following positions: chairwoman of the University¿s Pedagogical Council (2002-2003), representative of the Department of Information Technologies to the Pedagogical Council (2004-2005), programme director for the undergraduate degree in Computation and Management (2002-2006), admissions officer for the technological specialisation programmes (2004-2006), programme director for the PhD degree in Information Technologies (2009-2015), head of the Department of Innovation, Science and Technology (November 2006-April 2014), and head of the Department of Economics, Management and Information Technologies (April 2014-April 2018). Lecturer at the University of Aveiro (2005-2009) and the Catholic University of Braga (2006-2007). Lectured several courses in the area of Information Systems and Technologies at the undergraduate, Masters and PhD levels, as well as postgraduate specialisation degrees.
Identificadores
0613-8BB6-9E9F
G-9298-2016Projetos de investigação
Unidades organizacionais
REMIT – Research on Economics, Management and Information Technologies
Centro de investigação que que tem como objetivo principal produzir e disseminar conhecimento teórico e aplicado que possibilite uma maior compreensão das dinâmicas e tendências económicas, empresariais, territoriais e tecnológicas do mundo contemporâneo e dos seus efeitos socioeconómicos. O REMIT adota uma perspetiva multidisciplinar que integra vários domínios científicos: Economia e Gestão; Ciências e Tecnologia; Turismo, Património e Cultura.
Founded in 2017, REMIT – Research on Economics, Management and Information Technologies is a research unit of Portucalense University. Based on a multidisciplinary and interdisciplinary perspective it aims at responding to social challenges through a holistic approach involving a wide range of scientific fields such as Economics, Management, Science, Technology, Tourism, Heritage and Culture.
Grounded on the production of advanced scientific knowledge, REMIT has a special focus on its application to the resolution of real issues and challenges, having as strategic orientations:
- the understanding of local, national and international environment;
- the development of activities oriented to professional practice, namely in the business world.
16 resultados
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Publicação Acesso Aberto The Use of gamification for learning SCRUM: Findings from a case study with Information Systems Students2024-04-16 - Lopes, Filomena Castro; Fernandes, SandraGamification has emerged in higher education as an innovative approach that engages and stimulates student participation and active learning, through the integration of game elements in the learning experience. This study presents a case study in the field of Information Systems, based on the use of gamification, through the use of Lego bricks, to learn SCRUM. The participants in the study include 12 first-year students, enrolled in the curricular unit of Information Systems, in the academic year of 2022/2023, at a Portuguese Higher Education Institution. The objective of the study is to analyze student’s understanding of the SCRUM approach, in regard to: (1) how students understand the different roles of SCRUM and the objective of each ceremony; and (2) how students understand the structure of the SCRUM framework. Findings from the study show that students who engaged in the gamified learning environment demonstrated higher comprehension of SCRUM roles, scoring significantly better on assessments compared to their non-participating peers. In general, students felt that the gamification experience achieved its objectives. Future work aims to bring the game closer to the reality of the software development process, making it more aligned with the lego4scrum methodology approach.Publicação Acesso Restrito Development of creativity and critical thinking skills: Findings from students participating in a PBL experience2023-07 - Fernandes, Sandra; Lopes, Filomena CastroFinding ways to promote the development of skills needed for a successful transition of students from higher education to the labour market is an important issue that needs to be considered by teachers, when organizing the teaching and learning process. Active learning methods, in particular, Project Based Learning (PBL) have proven to be an effective teaching learning approach, bringing the reality of work to the classroom and thus improving the development of student skills. Creativity and critical thinking have been pointed out, in different studies, as one of the most relevant and necessary skills in the labour market since they support the development of societies. In addition, the increasing digitization of human work and the advancement of artificial intelligence reinforce the importance of developing these skills in students, since they are skills that are more difficult to automate and become one of the most valued by the job market. This paper aims to analyse how creativity and critical thinking are developed in the context of a PBL experience. The paper begins with an understanding of what is meant by creativity and critical thinking and then discusses the development of this competence through PBL. It ends with the analysis of a survey applied to students of the 3rd year of the Management degree, within the scope of the curricular unit called Information Systems for Management, which aimed to i) analyse how the teacher, throughout the project (PBL), contributes to the development of these competences and ii) to assess whether the students felt that PBL contributes to the development of these competences.Publicação Acesso Aberto EHIS Method©: Entrepreneurship human interaction skills2017 - Sousa, Cristina; Magalhães, Miguel; Costa-Lobo, Cristina; Lopes, Filomena Castro; Fernandes, SandraThe purpose of this paper is to describe the EHIS Method© (Entrepreneurship Human Interactions Skills), an innovative entrepreneurship teaching and learning method developed and used at the Entrepreneurship course at Portucalense University (UPT), a private higher education institution in Portugal. EHIS Method© draws on insights from the recent literature on entrepreneurship education and is applied to teach Entrepreneurship in several study programs at UPT, such as Psychology, Social Education, Tourism, Economics, Law, Management, Informatics, Management and Information Systems and Hospitality Management. The students are grouped into teams and challenged to develop an entrepreneurship project, which consists of four different steps: (1) the idea discovery/generation; (2) from the idea to the business model; (3) from the business model to the business plan; (4) from the business plan to the preparation of the application to the Net UPT (business incubator of UPT). Throughout the EHIS Method©, students have to successfully go through a variety of assessment elements, held at different times, encompassing different activities and skills and involving different types of evaluators: (a) teachers/mentors; (b) university professors and (c) potential investors.Publicação Acesso Aberto Information management and knowledge management: are portuguese organizations feeling the difference?2010 - Morais, Paula; Lopes, Filomena CastroAlthough there are some works trying to clarify the difference between Information Management, IM, and Knowledge management, KM, the distinction between those concepts is far from being well understood in the business community. This lack of clarity increases with the fact that some KM literature authors use the two terms indiscriminately, others argue that KM includes IM, and still others define them independently, but relating them. For instance, some authors say that KM has two ages, the first corresponding to IM, aiming to store, explore and transfer explicit knowledge; the second aiming to explore, improve communication and innovation, focusing the need to manage tacit knowledge, moving from transmit to learn, becoming a social activity and not only a technological one. Nevertheless there is a growing interest in KM and organizations say they are doing it, and even in many large, and some small, organizations a new corporate executive is emerging – the chief knowledge officer, CKO. Are they different from the chief information officers, CIO? Are organizations really making KM? Is there, in practice, any difference between KM and IM? To provide some answers to these questions, this paper presents empirical evidence of how IM/KM is practiced in some Portuguese organizations. Based on an exploratory study conducted in four Portuguese organizations, the paper describes the practices that are being developed in those organizations, discussing them in order to answer the questions: How do organizations interpret the concepts of IM/KM, do they think they are different? Which IM/KM processes they develop? Which computer based systems are used to support those processes? Who leads IM/KM and which skills are necessary to those executives?Publicação Acesso Aberto Implementing a Business Information System to improve the quality assurance mechanisms in a Portuguese higher education institution2019 - Lopes, Filomena Castro; Morais, PaulaHigher education institutions (HEIs) face, nowadays, enormous challenges to be competitive in a global world. The competitive environment means that HEIs, like other organizations, must be concerned with evaluating and monitoring their strategic objectives. Business Information (BI) systems combine different sources of information, from different information systems (IS), with analytical tools to present competitive information to planners and decision makers. In this way, BI systems emerge as tools that allow institutions to create future competitive advantages. This paper presents a case study of a Portuguese HEI, describing the implementation of a BI system to support the quality assurance system, and to improve its future strategy. This study focuses on one of the three HEI mission vectors: Teaching and Learning. As a result of this work, it was possible to parameterize the BI system, and to identify the digital information missing in the IS, and the necessary developments to collect it.Publicação Acesso Aberto Transitions from higher education to labour market: Observatory of internships in business organizations2017 - Magalhães, Miguel; Costa-Lobo, Cristina; Morais, Paula; Lopes, Filomena Castro; Fernandes, Sandra; Freitas, Isabel Vaz deThe main objective of the present study is to present a proposal for an observatory based on the impact of Curricular Internships in business organizations, internships in higher education, with the overall goal to provide a better understanding of the transition process of students from higher education to the labour market. In this paper, besides the bibliographical revision carried out, preliminary results from an ongoing empirical study carried out with students enrolled in the Management Bachelor degree at the Portucalense University, Portugal, will be presented. This study aims to provide evidence for the development of an Observatory based on the impact of student curricular Internships in business organizations. Data collection was based on the analysis of results from student evaluations achieved in the Internship course, in the academic years of 2014/15 and 2015/16, of the Management degree at UPT. For this, the evaluation results of students provided by the Curricular Internship Advisor, through an Evaluation Form completed at the end of the internship (evaluation criteria focus mainly on the assessment of transversal competences) and the evaluation results based on student ’s final grade achieved in the internship course (as a result of the evaluation of the internship report, its presentation and public discussion), were considered. Based on the statistical analysis carried out, results show that the average results obtained in both academic years are very similar. In 2014/15, the average evaluation was of 4.4 points, while in 2015/16 the average achieved was 4.5 points, based on a five-point Likert scale. Findings obtained from this Observatory contribute to widen the analysis of its effectiveness in terms of future research and actions in regard to the transition of Higher Education pathways to the Labour Market.Publicação Acesso Aberto Human interaction skills and employability at information technology internships2017 - Costa-Lobo, Cristina; Magalhães, Miguel; Lopes, Filomena Castro; Durão, Natércia; Santos-Pereira, CarlaTo implement internships with undergraduate students is a pedagogical option with some good results perceived by academic staff, employers, and among graduates. The Human Interaction Skills development as well as the attractiveness of such experiences for higher education students are topics assumed as core in the conception and management of the activities implemented in the undergraduate courses offered at the last three decades in computer science degree and in information systems technologies degree at one Portuguese private university. The objectives of this paper are to gather evidence of the Human Interaction Skills explained and valued at Information Technology Internships and to evaluate the importance and the relevance of these experiences in promoting employability after the Information Technology Internships. Data collection was based on the application of questionnaire to trainee supervisors and to students who have completed Information Technology Internships in the last decade at one Portuguese private university. The trainee supervisor, responsible for monitoring the student`s performance at Information Technology Internships, evaluates the following Human Interaction Skills: Motivation and interest in the activities developed, interpersonal relationship, cooperation in company activities, assiduity, ease of knowledge apprehension, compliance with norms, insertion in the work environment, productivity, initiative, ability to take responsibility, creativity in proposing solutions, and selfconfidence. The results show that in the concluding phase of these undergraduate courses students have positive levels of development of Human Interaction Skills and that these students, once they finish their degree, initiate remunerated work functions, mainly by invitation of the institutions in which they perform Information Technology Internships. Findings provided strong evidence of Human Interaction Skills advantages contribute to widen the analysis of its effectiveness in terms of future research and actions in regard to the transition from Higher Education pathways to the Labour Market.Publicação Acesso Aberto A framework for characterizing knowledge management systems.2005 - Pinto, Mário Paulo; Morais, Paula; Lopes, Filomena CastroThis paper presents a framework for characterizing knowledge management systems (KMS). The framework has a descriptive nature and aims to be useful both to characterize and to drive KMS implementations, facilitating the identification and selection of appropriate tools according organization needs. A review of KMS categories was made to identify their underlying assumptions and purposes, and a systematization of intellectual capital (IC) measurement models was developed with the purpose of identifying the main components normally used to measure IC and to analyse if those measures are addressed by KMS.Publicação Acesso Aberto Can IS/IT Governance Contribute for Business Agility?2015 - Couto, Eduardo Sá; Sousa, Rui Dinis; Lopes, Filomena CastroBusiness agility is the ability to answer quickly to internal and external changes, either reactively or proactively, in an efficient and effective way. As markets experience sudden changes and meeting requirements and expectations of several stakeholders requires quicker process improvements, business agility becomes a fundamental factor, one of the most decisive in turbulent environments for organizations to succeed. Therefore, it comes to no surprise that business agility has become one of the top 10 most important organizational concerns for IT management. Given the important and increasing crucial role of information systems and information technology (IS/IT) for business performance, IT management should be concerned in providing agility to the business while striving to keep business and IT strategically aligned. To achieve business-IT alignment, organizations need to set up processes for decision making regarding the effective and efficient management of information systems and information technology, i.e., IS/IT Governance. Governance means rules, organizational procedures, supervision, monitoring and control. On the other hand, agility requires degrees of freedom to decide and make changes in the business processes. The possible tension between IS/IT Governance and Business Agility may be a result of the conflict between adaptation and anticipation. While Governance requires planning, anticipation, supervision and control, agility requires high degrees of adaptation, many times, under unforeseen circumstances. In this work, we propose a conceptual model to look into the contribution of IS/IT Governance for Business Agility.Publicação Acesso Restrito Analysis of students performance in a higher education institution - conditioning factors and new strategies: an approach based on business intelligence2020 - Pereira, José; Lopes, Filomena Castro; Seruca, IsabelThe trend of massification seen in recent years in Higher Education (HE) in Portugal has provided access to groups of students very different socio-culturally from each other, with a greater presence of non-traditional students, that is, worker-students, International students, students from professional and technological specialization courses and special regimes (e.g. Higher than 23 years). Associated with the diversity of students who access HE, the question arises of their academic skills and motivations, since the instituted numerus clausus system favors the increase in the percentage of students not placed in first option “course-institution” pairs. On the other hand, the implementation of quality assurance systems in Higher Education Institutions (HEIs) and the increased requirements for accreditation of courses and research centers lead HEIs to be increasingly concerned with issues related to improving teaching-learning and training efficiency. HEIs therefore need instruments that allow them to better understand who their natural candidates are and what factors influence the academic success rate of students enrolled in their courses. With this information available, they will be able to act more precisely in the specific and more personalized follow-up of groups of students with characteristics of identified education path/academic results, as well as optimize their resources in the training offer and consequently in attracting students. The work reported in this paper aims to analyze, using a Business Intelligence (BI) system, the characteristics of students enrolled in the various courses of a Portuguese HEI, and to determine the influence of several factors on students' academic success. These factors include data related to students’ academic background prior to entering HE and sociodemographic data that will be crossed with information regarding students' performance along and in the completion of the HEI enrollment course. For this purpose, a sample of students enrolled in 1st cycle courses of the HEI between 2011 to 2019 was used, considering the following variables for the analysis: secondary school attended, admission regime and grade, gender, age, region of provenance, educational level and parents’ professional situation. These data were previously anonymized and correlated with data related to the students' performance during the course and employment situation at the end of the course. The QlikSense BI tool was used and the analysis of indicators and correlations carried out were made available through a performance monitoring system. The contribution of this work is two-fold. On the one hand, the study of the indicators and segmentation of students carried out within the scope of this project may serve as a basis for a better knowledge of the profiles of students of the target HEI and an understanding of the factors that influence the academic and professional success of students. With the knowledge obtained, the HEI will be able to more easily design a differentiating strategy for the enrolled students, taking into account their respective profiles and evidenced needs, improving the training offer and creating opportunities at curricular and extracurricular level, as well as providing adapted tutoring projects to the various groups. On the other hand, the training efficiency indicators and correlations identified may serve as a basis for other projects and initiatives to analyze the performance of students in HE.