Analysis of the consumer behaviour regarding the use of online food delivery apps during Covid-19 sanitary restrictions in Portugal

Date

2022-05-19

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Springer
Language
English

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Abstract

The purpose of this paper is to analyse the consumer behaviour regarding the use of online food delivery apps during Covid-19 sanitary restrictions in Portugal. The study explores the behaviour of consumers towards digital food ordering and delivery services, and its impact in the restaurant industry. [...]

Keywords

Restaurants, Online Food Delivery (OFD), Food Delivery App (FDA)

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conferenceObject

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Citation

Albuquerque, H., Ramazanova, M., Borges, I., Silva, M. F., & Marques, J. (2022). Analysis of the consumer behaviour regarding the use of online food delivery apps during Covid-19 sanitary restrictions in Portugal. In Carvalho, J.V.d., Liberato, P., Peña, A. (Eds.), Advances in Tourism, Technology and Smart Systems: selected papers from ICOTTS 2021, (Smart Innovation, Systems and Technologies, vol. 284, pp. 385-396). Springer. 10.1007/978-981-16-9701-2_31. Repositório Institucional UPT. http://hdl.handle.net/11328/4150

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