Health and wellness tourism: The impact of quality service on clients' satisfaction

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Paper Conferência ICTDM Health and Welness Tourism - The Impact of Quality Service on Clients' Satisfaction.pdf (236.37 KB)

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2010

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English

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conferenceObject

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Quintela, J. A., & Correia, A. G. (2010). Health and wellness tourism: The impact of quality service on clients' satisfaction. In K. Adriotis, & A. Theocharous (eds.), Proceedings of the International Conference of Tourism Development and Management (pp. 396-398). Cyprus: International Association for Tourism Policy. Disponível no Repositório UPT, http://hdl.handle.net/11328/2747

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http://hdl.handle.net/11328/2747
978-9963-9799-0-5

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Open Access

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The purpose of the present study is to analyse the impact of service quality in the levels of satisfaction of the clients of units of Health and Wellness Tourism, considered by P.E.N.T. (2006-2015) as one of the most important markets for the future of tourism in Portugal.