Does Corporate Social Responsibility Impacts on Employee Engagement?

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dc.contributor.authorFerreira, P.
dc.contributor.authorReal de Oliveira, E.
dc.date.accessioned2019-04-02T09:32:50Z
dc.date.available2019-04-02T09:32:50Z
dc.date.embargo2014
dc.date.issued2014
dc.description.abstractPurpose – Despite the claim that internal corporate social responsibility plays an important role, the understanding of this phenomenon has been neglected. This paper intends to contribute to fill this gap by looking into the relation between CSR and employee engagement. Design/methodology/approach – A survey research was conducted and three different groups of respondents were faced with three different CSR scenarios (general, internal, external) and respondents' employee engagement was measured. Findings – The results show that there are no statistically significant differences in levels of engagement between employees exposed to external and internal CSR practices. Nevertheless, employees exposed to internal CSR are more engaged than those exposed only to external CSR practices. Research limitations/implications – The use of scenarios, although a grounded approach, involves risks, including the difficulty of participants to put themselves in a fictional situation. Also, the scale used to measure employee engagement puts the emphasis on work rather than on the organisation. Practical implications – Although this study is not conclusive it raises the need for companies to look at their CSR strategy in a holistic approach, i.e. internal and external. Originality/value – This paper represents a contribution to understand CSR strategic status and the need to enlighten the impact that social responsible practices can have on employees' engagement.pt_PT
dc.identifier.citationFerreira, P., Real de Oliveira, E. (2014) Does Corporate Social Responsibility Impacts on Employee Engagement? Journal of Workplace Learning, 26(3/4), 232-248. Disponível no Repositório UPT, http://hdl.handle.net/11328/2632pt_PT
dc.identifier.doihttps://doi.org/10.1108/JWL-09-2013-0070pt_PT
dc.identifier.issn1366-5626
dc.identifier.urihttp://hdl.handle.net/11328/2632
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.publisherEmerald Group Publishing Limitedpt_PT
dc.relation.publisherversionhttps://www.emeraldinsight.com/doi/abs/10.1108/JWL-09-2013-0070pt_PT
dc.rightsopen accesspt_PT
dc.subjectCorporate social responsibilitypt_PT
dc.subjectEmployee engagementpt_PT
dc.subjectInternal CSRpt_PT
dc.subjectExternal CSRpt_PT
dc.subjectUtrecht Work Engagement Scalept_PT
dc.titleDoes Corporate Social Responsibility Impacts on Employee Engagement?pt_PT
dc.typejournal articlept_PT
degois.publication.firstPage232pt_PT
degois.publication.issue3/4pt_PT
degois.publication.lastPage247pt_PT
degois.publication.titleJournal of Workplace Learningpt_PT
degois.publication.volume26pt_PT
dspace.entity.typePublicationen

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