Employee engagement in tourism: A generational study of european countries

dc.contributor.authorFerreira, Pedro
dc.date.accessioned2020-12-17T18:21:21Z
dc.date.available2020-12-17T18:21:21Z
dc.date.issued2020-12-16
dc.description.abstractThe goal of this paper is to examine employee engagement among different generations of tourism workers across European countries. The research takes a quantitative approach. Data from 2,393 employees from 35 European countries working in tourism were considered. Data analysis was based on cluster analysis to find patterns of engagement across countries and hierarchical multiple regression analysis and other statistical tools to confirm differences between generations. The results reveal three groups of countries with different patterns of engagement. The findings also show differences between generational groups.pt_PT
dc.description.abstractEl objetivo de este documento es examinar el compromiso de los empleados entre las diferentes generaciones de trabajadores del turismo en los países europeos. La investigación adopta un enfoque cuantitativo. Se consideraron datos de 2.393 empleados de 35 países europeos que trabajan en turismo. El análisis de datos se basó en el análisis de conglomerados para encontrar patrones de participación entre países y análisis jerárquico de regresión múltiple y otras herramientas estadísticas para confirmar las diferencias entre generaciones.pt_PT
dc.identifier.citationFerreira, P. (2020) Employee engagement in tourism: A generational study of european countries. Cuadernos de Turismo, 46, pp. 349-365. doi: https://doi.org/10.6018/turismo.451871. Disponível no Repositório UPT, http://hdl.handle.net/11328/3291pt_PT
dc.identifier.doihttps://doi.org/10.6018/turismo.451871pt_PT
dc.identifier.issn1989-4635
dc.identifier.urihttp://hdl.handle.net/11328/3291
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.publisherUniversidad de Murciapt_PT
dc.rightsopen accesspt_PT
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/pt_PT
dc.subjectEmployee engagementpt_PT
dc.subjectGenerationspt_PT
dc.subjectBaby boomerspt_PT
dc.subjectGeneration Xpt_PT
dc.subjectGeneration Ypt_PT
dc.subjectEuropept_PT
dc.titleEmployee engagement in tourism: A generational study of european countriespt_PT
dc.title.alternativeCompromiso de los empleados en el turismo: Un estudio generacional de los países europeospt_PT
dc.typejournal articlept_PT
degois.publication.firstPage349pt_PT
degois.publication.lastPage365pt_PT
degois.publication.locationMurciapt_PT
degois.publication.titleCuadernos de Turismopt_PT
degois.publication.volume46pt_PT
dspace.entity.typePublicationen
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