Student eXperience (SX) concept

Date

2022-07-14

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Coadvisor

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IEEE
Language
English

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Abstract

User eXperience (UX) is a discipline that has impacted the development of technology products in multiple aspects and contexts. UX has made it possible to improve human-machine interaction processes by making them more intuitive. Principles and metrics have been generated to support UX activities to achieve this. In its natural order, we can observe the evolution of the discipline permeating new spaces and developing new research fields such as Customer Experience (CX). In this case, we will present a proposal of the Student Experience (SX) concept based on the literature.

Keywords

Human-Computer Interaction HCI, Student eXperience SX, User eXperience UX, Customer eXperience CX

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conferenceObject

Publisher Version

10.23919/CISTI54924.2022.9820464

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Citation

Ramirez V., G. M., Cano, S., Mendez, Y., Arango, J., & Moreira, F. (2022). Student eXperience (SX) concept. In [Proceedings of the] 2022 17th Iberian Conference on Information Systems and Technologies (CISTI), Madrid, Spain, 22-25 June 2022, (pp. 1-6). IEEE. 10.23919/CISTI54924.2022.9820464. Repositório Institucional UPT. http://hdl.handle.net/11328/4402

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978-9-8933-3436-2 (Electronic)

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