Health Student Using Google Classroom: Satisfaction Analysis

Abstract

Currently, the expressive growth of educational technologies has made health education institutions discuss new pedagogical forms with the reorientation and reorganization of teaching, being considered of utmost importance the presence of information technology in the course of student training and pedagogical practices. In this context, Google Classroom has emerged as an educational platform that can be used as a technology innovation to make academic activities more dynamic and effective. The objective of this study was to evaluate the usability and user satisfaction of Classroom as a tool to support the process of teaching learning. The methodology used was based on a qualitative and quantitative approach through the method of usability analysis and user perception. The qualitative and quantitative variables used to analyze usability were the effectiveness, time of use and user perception through the Attrakdiff questionnaire. The sample used in the study was 110 students from a Faculty in the city of Recife, state of Pernambuco, Brasil, during the 2nd semester of 2017. From the results, we can noted that the platform is relevant to the learning process but improvements can be made to a greater identification and interaction of the user. The student satisfaction analysis showed that Classroom can be a great tool used in pedagogical practice as a support to the teaching learning process and also to evaluate the benefits of its use. This study can serve as a starting point for research in this area, and for the development of new technologies related to education.