HPC - Artigos em Revistas Internacionais / Papers in International Journals.

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    Тhe importance of Bologna-style credit-based training in Kazakhstan higher educational institutions
    (2015) Naviy, Liza; Nurmukhanbetova, Nurgul; Kakabayev, Anuarbek; Ramazanova, Makhabbat
    This article discussed the reform of higher education in Kazakhstan following the Bologna model. In particular it deals with the use of credit-based systems and what advantages these systems are expected to bring both for students and for universities.
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    Developing business tourism beyond major urban centres: The perspectives of local stakeholders
    (2016-05) Marques, Jorge; Santos, Norberto
    Purpose - The purpose of this paper is to identify development strategies for Business Tourism in territories where this segment is not always given due consideration, especially at the level of local and regional development policies. Design - The paper discusses the concepts of Business Tourism and analyses the characteristics of a delimited territory in the Central Region of Portugal that encompasses the cities of Coimbra, Aveiro and Viseu, located between the main Portuguese cities, Lisbon and Oporto. Methodology - A Delphi study was conducted to explore the prospects of destination stakeholders, with the aim of identifying proposals and product development measures in this territory. Findings - Despite the lower urban density and lower load capacity, when compared with the main urban centres of Lisbon and Oporto, this territory presents a qualified and diverse tourism offer that combined with the existence of differentiated venues and quality accommodation can contribute to provide a valued tourism experience associated with the Meetings Industry. Originality - The study presented here allows us to reflect on the potential of Business Tourism in territories with lower urban density and lower supply of facilities and services, when compared to the major cities that usually take the leading positions in international rankings. This is especially true, if we consider that smaller urban centres that are relatively near each other (as is the case of Coimbra, Aveiro and Viseu) may find interesting strategic advantages in joint action, taking into account that these three geographic areas complement each other in the integrated supply of tourism products, experiences, services and facilities.
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    Service quality in health and wellness tourism: Trends in Portugal
    (2011) Quintela, Joana; Correia, Anabela G.; Antunes, Joaquim G.
    The purpose of this study was to: a) analyze the impact of service quality on client satisfaction; b) identify travel behavior and c) assess the attributes that are more important and more satisfaction-oriented from the client point of view. These objectives are designed to provide health and wellness tourism units with a better understanding of the market; help them match supply to the needs, wishes and attitudes of their target markets and draw up improved plans for developing their potential. The empirical data, collected in five Portuguese hot springs units, was evaluated using a modified SERVQUAL scale. Attributes designated as more pleasing, and those receiving more emphasis, were assessed through the Importance-Performance-Analysis model. Travel behavior was assessed by means of a purpose-made questionnaire. In terms of service quality, we confirmed that aspects relating to attendance ("ability of the employee to perform accurately and dependably", "employee's willingness to help the customer and provide prompt service", "capacity to provide individualized attention") were more satisfying for users of these units. Through the IPA, we established that the attributes of "quality / price ratio"; "quality of complementary services (lodging and leisure)"; and "geographic location (quality of transport and accessibility)" offered were of less interest to clients. Implications for Portugal were discussed.
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    Health, wellness and medical tourism: A conceptual approach
    (2016) Quintela, Joana; Costa, Carlos; Correia, Anabela G.
    Nowadays, health, wellness and medical tourism are recognized as one of the most developed and growing sector of today’s thriving tourism industry that has increased its activity worldwide, due to a lot of social and economic circumstances that leads people to achieve and pursue a better quality of life. However, these kind of tourism face a multitude of challenges and one of that challenges is the discrepance on its different conceptual approaches and definitions. A literature review on this topic with a descriptive, comparative and exploratory nature was conducted, building a theoretical framework on this field of study. Units of meaning for the definition of the concept categories were elected, which allowed to reflect and sintetize the different approaches to the topic. This analysis brought other perspectives of identification and description of distinct themes, including a few issues about health, wellness, medical tourism, wellbeing and quality of life. Therefore, the main goal of this paper is to summarize and clarify this complex and sweeping concept that assumes in a prominent role in the global context of tourism and results in a concise overview of the literature produced on the subject towards a small contribution to a better understanding of the concept.
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    Influence of service quality and satisfaction in future behavioural intentions among health and wellness users
    (2014-10) Quintela, Joana; Correia, Anabela G.
    This paper analyses the influence of service quality and satisfaction in future behavioral intentions in health and wellness tourists. Service quality was defined by Parasuraman, Zeithaml e Berry (1985) through the SERVQUAL scale with five dimensions: tangibility, reliability, responsiveness, assurance, and empathy. To analyse the future behavioral intentions, we considered the return and recommend intentions. A survey was conducted at five health and wellness tourism units situated in the central region of Portugal and the sample was constituted by a total of 268 users. The result analysis permitted to verify that service quality and satisfaction influences future behavioral intentions. It appears to be evident that the dimensions of assurance and empathy are the ones that most influence future behavioral intentions. In what concerns to satisfaction, we verify that it’s related with these both intentions, but mainly with the intention to return and to and reuse those health and wellness services. These results and the implications for health and wellness tourism organizations are discussed.
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    Estudo tipológico dos cossoiros do Museu da Sociedade Martins Sarmento (Citânia de Briteiros, Castro de Sabroso e proveniência diversa)
    (1999) Silva, Fátima Matos; Oliveira, Paula Cristina
    ABSTRACT: The present work is part of a wider project studying the characteristics, manufacture, decoration and raw-material, studying, in short, the part played by the “cossoiros” in the so called “textile economy” and in the society of several villages (“castros”) located by lhe sea as well as in lhe interior part of the region called “Entre Douro e Minho”. Through lhe study of the “cossoiros” coming from the hill fort of Briteiros in Guimarães, from the “Castro” of Sabroso and from other places, in a total of 221 pieces, it became possible to draw some conclusions that are now rendered public.
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    Projecto de valorização e divulgação do povoado fortificado de Cossourado (Paredes de Coura)
    (2004) Silva, Fátima Matos; Silva, Carlos Gouveia da
    Neste trabalho apresenta-se, sumariamente, os resultados obtidos através do Projecto de Musealização e Divulgação do Povoado Fortificado de Cossourado que, durante os anos de 1997 e 1998, beneficiou uma estação arqueológica de importância relevante no contexto da "Cultura Castreja" do Alto Minho. Com esta iniciativa, realizou-se uma vasta série de acções, nomeadamente: conservação e restauro das estruturas de habitação, serviços e defesa; reconstituição de uma unidade doméstica (uma estrutura de habitação e outra de actividades artesanais); beneficiação dos caminhos de acesso; sinalização e legendagem interna e externa; restauro dos materiais provenientes da escavação arqueológica; elaboração de material de divulgação. Procurou-se, desta forma, converter a estação arqueológica num pólo de dinamização pedagógica, turística e cultural, integrando-a de forma sustentada no meio em que se enquadra.
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    Estratégias pedagógicas de dinamização e divulgação do povoado fortificado de Cossourado: uma experiência de "História ao vivo"
    (2004) Silva, Fátima Matos; Silva, Carlos Gouveia da
    O presente trabalho relata uma experiência de "História ao Vivo" realizada no Povoado Fortificado de Cossourado, em Paredes de Coura, no ano lectivo de 1999/2000, por alunos da Escola E.B. 2,3/S de Paredes de Coura, no âmbito do projecto da Área-Escola.
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    Os primórdios do Termalismo: Os balneários castrejos e o seu potencial turístico
    (2017) Silva, Fátima Matos
    Contextualizamos em breve referência a evolução cronológica da cultura castreja da Idade do Ferro, do noroeste peninsular, bem como a dos balneários-sauna. Estes são monumentos com forno, do tipo construção hipogeia, com uma arquitetura original, complexa e, apesar de possuírem alguma uniformidade construtiva, apresentam uma variedade arquitetónica significativa, associada provavelmente a diversos modelos termais. São conhecidos cerca de três dezenas, distribuídos por uma área geográfica que abrange o norte da Galiza e Astúrias e que se prolonga até à margem sul do rio Douro. A arquitetura complexa destes monumentos organiza-se estruturalmente de forma a possibilitar banhos de água fria e banhos de tipo sauna, efetuados através da produção do vapor, sendo compostos por um átrio e uma antecâmara, ao ar livre e uma câmara e uma fornalha hipogeia, ambas cobertas. As duas áreas são divididas por uma estela tectiforme, monolítica, normalmente ornamentada, que separa uma zona da outra permitindo a entrada por uma pequena abertura em semicírculo – a pedra formosa. A sua funcionalidade gerou, ao longo dos tempos, diversas publicações fruto da grande diversidade interpretativa, sendo a função balnear a mais consensual. Contudo, o papel simbólico que teriam no seio da sociedade da Idade do Ferro permanece envolto em grande misticismo, associado ao culto das águas e à sacralidade do banho purificador medicinal potenciando ainda diversa investigação. Estes monumentos, sem dúvida, os mais antigos balneários desta área geográfica, percursores do termalismo actual, possuem, um grande potencial turístico que urge desenvolver pelo que sugerimos a criação de um roteiro turístico-cultural.
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    Tourism development strategies for business tourism destinations: Case study in the central region of Portugal
    (2017) Marques, Jorge; Santos, Norberto
    The purpose of this paper is to present the results of a Delphi study about the strategic importance of business tourism in the Central Region of Portugal (territory encompassing the cities of Coimbra, Aveiro and Viseu), where the presence of a qualified and diverse tourism offer combined with the existence of varied venues and quality accommodation can contribute to provide a valued tourism experience associated with the meetings Industry. This study allows a reflection on the potential of business tourism in territories where this sector is not always given due attention by local, regional and national tourism bodies. These smaller urban centres (compared with the main urban centres of Lisbon and Oporto), relatively close to each other, may find strategic advantages in joint action, considering that these three geographic areas complement each other in the integrated supply of tourism products, experiences, support services and facilities. Primary data was collected through a Delphi study with the aim of identifying regional tourism stakeholders' perceptions of the importance and potential of business tourism development and strategies that should be put in place to this end. The results show that stakeholders identify business tourism as a strategic product that should be developed, and indicate some development strategies to be considered in this territory.
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    Business tourism development: A portuguese perspective
    (Universidad de Murcia, 2017-11) Marques, Jorge; Santos, Norberto
    Over time, not only new leisure practices were developed but also new types of work, with globalization leading to a greater need for commercial, industrial and knowledge expansion, stimulating business travel. Therefore, long ago that tourism does not only refer on travel motivated by leisure and recreation. Travels motivated by business and professions, which consist of one of the oldest forms of travel, saw their “tourist status” officially recognized by the end of the twentieth century. Today, Business Tourism (also known as Meeting Industry) represents a significant role on local and regional economies and reveals a considerable potential for development. In this context, Destination Management Organizations (DMO), and more specifically Convention & Visitors Bureaus (CVB), play a key role in providing the structure associated with the territory and the management, planning and development of destinations, especially those who want to position themselves as Business Tourism destinations. This article aims to explore a few topics concerning the evolution of Business Tourism, its importance and context in Portugal.
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    Abordagem metodológica de conservação da história e do patrimônio: O Vale do Douro
    (Universidade do Estado de Santa Catarina, 2017) Freitas, Isabel Vaz de; Martín Cea, Juan Carlos; Villanueva Zubizarreta, Olatz; Val Valdivieso, Isabel del
    O Patrimônio em áreas rurais ou urbanas anota a passagem do tempo e da história das comunidades. Evoca memórias locais que permitem ao visitante sentir diversas emoções e passar por várias experiências. Monumentos ou construções mais simples, mais complexos ou até desaparecidos, podem ser transformados em paisagens cênicas e atrair visitantes permitindo conhecer as diferentes perspectivas com que o homem assentou nos espaços num determinado tempo. Propõe‐se capturar esses momentos históricos, sobreviventes nos territórios até aos nossos dias e expor o significado estético, social, econômico e político como parte de uma construção espacial preparada para ser visitada e conhecida em comum. Retratamos um elemento de grande relevo para a Península Ibérica – o Rio Douro – e sugerimos que esta herança histórica comum, que se apresenta hoje de formas diversas, seja incluída nos itinerários de forma a revelar cenários interpretados e levar os visitantes a lugares históricos plenos de emoção. Sugerimos como metodologia a reflexão e o debate em torno da revisão da literatura, resultantes de projetos desenvolvidos sobre o tema da água desde 1996, sob a supervisão de Isabel Del Val Valdivieso e com a colaboração de numerosos pesquisadores da Península Ibérica que produziram extensa literatura sobre a temática da presença de água na história. De acordo com os resultados desses projetos, desenvolve‐se uma metodologia que possa salvaguardar e comunicar o patrimônio com uma perspectiva de preservação e manutenção da memória para as futuras gerações, em particular do patrimônio desaparecido ou ainda adormecido no subsolo.
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    Construction of a web-based geographical information system: The case of “Ria de Aveiro” region
    (Taylor & Francis, 2016) Albuquerque, Helena; Martins, Filomena; Raposo, Rui Manuel de Assunção; Cardoso, Luís Manuel Tomás Galiza; Pereira, Pedro Miguel dos Santos Beça; Dias, Paulo
    “Ria de Aveiro” is a branded tourism region site, in the Central region of Portugal, which comprises a variety of natural and cultural tourist products and resources, which needs to be integrated in a way to enhance the promotion and management of this destination. In this way, Ria de Aveiro web-based Geographical Information System (GIS) was developed, providing an integrated platform aimed to better manage the tourism activity in this region. In this paper, it is pretended to demonstrate the potential use of GISs and spatial analysis in tourism planning, and to evaluate the ability of GIS as a tool to support integrated management of tourism.
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    Achieving forms of sustainable and competitive tourism in coastal areas: The case of Baixo Vouga
    (2009) Albuquerque, Helena; Martins, Filomena; Costa, Carlos
    Tourism has become the world's largest industry, and has overcome economic sectors such as oil production and car manufacturing. It is foreseen that tourism will continue to expand in the future and will spread all around the world. In Europe, the tourism sector is made of 440 million international arrivals that are responsible for accounting about 10% of European GDP and generating 20lmillion of jobs. Coastal destinations are major tourist destination. Nevertheless, sun-sea-sand tourism depends very much on the environment. In this way, coastal destination ought to be properly planned so they do not exceed the limits of acceptable change (LAC) of the ecosystems, and keep their attractiveness. Being an economic activity, it is essential that coastal tourism is competitive, and show capacity to attracting new and enlarged markets. Coastal destination should diversify its products and services, smooth seasonality and become more competitive. Diversification should create more growth and employment, and also reduce environment, economic and social impact caused by the concentration of tourism activity in a few months of the year and the use of only the beach resource. This paper aims at analyzing the application of the competitiveness concept to tourism in coastal areas (Ria de Aveiro region, Central Portugal), and draws attention to the principle of environment, economical and social sustainability.
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    Enotourism ecosystem: stakeholders´coopetition model proposal.
    (2016) Salvado, Josefina
    O vinho como um produto cultural tornou-se o principal tema do desenvolvimento turístico na maioria dos territórios vitivinícolas, no Mundo e particularmente em Portugal. O Enoturismo é um ecossistema em crescimento, sendo composto pelos subsistemas: Território, Turismo e Cultura Vitivinícola, envolvendo mais do que visitar adegas e comprar vinho, surgindo coligado com a herança, identidade e memória de um determinado espaço geográfico, que deve seguir princípios de desenvolvimento sustentável. Para tal é decisivo gerar dinâmicas de criação de valor, a partir da dimensão endógena das regiões, ancoradas em estratégias de coopetição. Neste contexto, o presente trabalho propõe um modelo agregador do ecossistema - Enotourism Coopetition Model onde se identificam os principais stakeholders, mostrando a necessidade da sua integração interorganizacional sinérgica, através de estratégias de coopetição, reforçadas pelas Políticas do setor. Para desenvolver este estudo exploratório, recorreu-se à metodologia qualitativa, especificamente a Análise de Stakeholders de Kammi Schmeer. A aplicação do modelo visa apoiar gestores e decisores a identificar os atores principais percebendo os seus interesses e a interagir com maior eficácia, na aplicação das políticas do setor. Argumenta-se que todos os stakeholders devem construir uma visão e missão comuns, de modo a: incentivar uma atitude e um comportamento focados no território, no património cultural e na criação de uma identidade singular; reconhecer o enoturismo como um importante veículo para um desenvolvimento regional sustentável; explorar a multifuncionalidade da paisagem rural; e criar experiências de enoturismo inovadoras.
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    Valorización de los poblados fortificados de la edad del hierro (noroeste de la Península Ibérica) y el turismo arqueológico
    (2015-12-15) Silva, Fátima Matos
    Se presentan algunas consideraciones sobre conceptos, legislación e historial de valorización del patrimonio arqueológico de los poblados fortificados de la cultura castreña de la Edad del Hierro, situados en el noroeste de la península Ibérica (norte de Portugal y Galicia). Se incluyen además algunas ideas y reflexiones sobre aquellos aspectos que se estiman relevantes a la hora de elaborar proyectos de puesta en valor en este tipo de patrimonio, en vista a su sustentabilidad y capacidad de interesar al público general y al turista cultural y/o arqueológico. Por último, en un intento de traer su historia hasta nuestros días, se hace referencia brevemente a los resultados obtenidos en los proyectos de rehabilitación de los poblados fortificados de la Edad del Hierro que se encuentran emplazados en la cuenca superior del río Coura (Alto Miño, Portugal).
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    Resultados de las intervenciones arqueológicas en el poblado fortificado de la Edad del Hierro de Cristelo (Paredes de Coura)
    (2014) Silva, Fátima Matos
    Los pocos elementos que teníamos sobre el asentamiento de la edad del hierro de Cristelo (Paredes de Coura, Minho) nos llevaron a creer que fue un asentamiento que cronológicamente tendría una ocupación posterior – romana – que los poblados que habíamos excavado hasta ahora en esta área geográfica. Varias hipótesis y puntos de partida necesitaban de confirmación con el fin de obtener una idea más concreta de lo que hubiera sido, de hecho, la ocupación humana de esta zona. Con la investigación prevista se pretendía: contextualizar los restos arqueológicos de varias épocas encontrados en prospección haciendo secciones estratigráficas; descubrir, aunque de forma fraccionada, estructuras domésticas y de defensa y, en consecuencia, el tipo de ocupación del poblado; establecer la posible diferenciación funcional entre las unidades domésticas y definir la articulación de las estructuras al nivel del micro espacio de relación interna y externa, así como su posicionamiento y la articulación en relación con las estructuras defensivas. Igual o más importante era saber el tipo de sociedad y las respectivas formas de organización social, en articulación con los otros pueblos de la cuenca superior del río Coura e insértela en el contexto de la cultura castreña del noroeste de la península y, por supuesto, cualquier transformación de aculturación y relación con otros pueblos, incluyendo a los romanos, buscando las soluciones de continuidad/discontinuidad. En este contexto destacamos el conocimiento del tipo de organización económica y estrategia de ocupación del valle y de obtención de materias primas y productos de la explotación de recursos en la área regional y extrarregional. Los trabajos arqueológicos se resumen a dos campañas de excavación. La área excavada fue implantada en un zona con alguna pendiente a naciente del monte. Aunque la intervención se llevó a cabo en un área pequeña, los trabajos fueron concluyentes a respecto de muchas de las preguntas que teníamos, aunque tengan suscitado otras más.
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    Authenticity and innovation: A new path of tourism development towards sustainability
    (2015-05-06) Carbone, Fabio; Oosterbeek, Luis; Costa, Carlos; Ferreira, Ana Maria
    Authenticity and innovation: A new path of tourism development towards sustainability